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October 2024 by Claire Small
Very knowledgeable and professional. Helped me find what I needed and gave me options! Excellent place and people.
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September 2024 by Mauricie Jones
First time visiting this establishment. Was greeted at the door and asked how can I help? WOW! What a first impression! From there, was assisted by Mr. Matt who went out of his way to provide excellent customer service. Finally, a business who gets it! Wish more business' would cater to customers like Acme Brick. I highly recommend them to all.
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July 2024 by Matthew Brown
Great experience as a homeowner picking brick for a residing, walked in with my family including three kids and was greeted and immediately taken care of. Lots of help and tips, great doing business here. I just have to wonder if the negative reviews were a fluke during covid times.
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June 2024 by Daniel Westerberg
Good place to unload pretty quick and easy to get in to
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October 2023 by Cedroy Dsouza
Outside carriers need to be in the truck , the yard guys will come and get you , fast unloading as soon as you dock , they just have one ramp though but the unloading doesn’t take a lot of time
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July 2023 by christian kell
Ran into a mishap with communication issues on a vehicle for pickup. Management was super friendly and accommodating to the situation and even personally helped load the vehicle
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July 2023 by Jimmy St. Pierre
I read the negative reviews before coming over here and found the place and its employees to be absolutely positive. They got me in, got me unloaded quickly, great experience!
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June 2023 by John Crecelius
Despite the other reviews, I had a very good experience getting brick from them for a very small job on my house. They looked up my house for the brick that had been used and helped match new brick as close as they could. They were very helpful without even asking.
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February 2023 by Travis McAfee
Great customer service! Quick and easy. Real samples on site and various pictures to see what brick style looks like on house.
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November 2022 by J
Mortar here is about twice the price so please shop around. Natalie in dispatch thinks its not a big deal to have a customer waiting around all day to then cancel a delivery because the driver had an emergency. I got charged for delivery and fuel and cant even get an update until i call them. 1 star
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November 2022 by Jeffrey
Mortar here is about twice the price so please shop around. Natalie in dispatch thinks its not a big deal to have a customer waiting around all day to then cancel a delivery because the driver had an emergency. I got charged for delivery and fuel and cant even get an update until i call them. 1 star
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August 2022 by Buddy Burgess
Great place to unload. Just past MHC pull up to gate and wait on forklift driver to guide you in. Very fast unloading
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June 2022 by harlie lawrence
Terrible service!! I a live in NWA, but am building a house 6 miles of the Arkansas line, and the Springdale store will not deliver, but the Joplin store will - completely understandable, but it is easier for me to get to Springdale than it is to Joplin, so I called to ask if they had the same brick/ masonry selection as the Joplin location and the representative had me on speaker while her child was yelling in the background. This is a place of BUSINESS, one would expect professionalism. I kindly asked her to take me off of speaker so that I could hear her better and she falsely stated that I was not on speaker. She then answered my question by stating that she does not know if they have the same selection, so I asked if anyone else would know. She told me that no one would know, so I called the Joplin store and they said that they’re may be some different options but for the most part they would have the same selection since the locations are so close.Also, if customer service is truly important to you, then make the improvements to show it!I certainly expected more help and generosity!I would highly discourage anyone from going here, instead check out Red River Brick - Joe Wallace is amazing to work with!
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February 2022 by nikita paladi
Would give 0 if i could, absolutely outrageous. Came in to look for brick and well after standing around in the lobby for 45 minutes listening to the employees talking behind in the office and not coming out to help even though they can clearly see me through the glass door I decided to take my business elsewhere. Should’ve listened to what other people said and not ever wasted my time!
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January 2022 by Cw
Terrible customer service and return policy. Also I’m a builder locally not like I’m just some one time customer. Ryder will do you better!
