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November 2023 by Jeremy Matney
The worst ever don’t call for a tow. The guy doesn’t know what he’s doing. Because he pulled up and don’t know how to operate and ran his mouth that’s about all he does
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August 2023 by Cajun_Cannon
Called to get quote on repair. Was given a flat rate of $115 to diag and tell me what is wrong with van. Called to check on progress the day of service and was told that they had staffing issue. I can understand that. Called next day and it had not been started on yet. Called third day and it was just getting started on. Received call about an hour before they close letting me know they don’t have a full diag cause, it is possible wiring issue. When I asked what I owed i was i formed it would be about double the flat rate that i was quoted, a total of 257.91, when i was not called for authorization of extra cost. My problem with this is when i asked the tech on the phone he went into an explanation of his labor and checking work that was already preformed. Now if I had been called and informed that they needed to go further than the agreed upon flat rate then I could have made a choice to authorize or just call it at that point and pick up. Will definitely not recommend this shop to anyone as it stands right now and will never go back. Hope the owner sees this and can make the necessary changes before it costs him more. Sad to have to travel over an hour away and not support small town business because of something so silly as no common courtesy to call someone and make sure they can afford the extra expense.Service: Auto engine diagnostic
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August 2023 by Terri Parker
Mr. Max was so super nice, helpful, thoughtful & just such a great guy looking after us while we waited for our ride. THANK U ALL SO MUCH FOR WHAT U DID & MAKING MOM FEEL SO COMFORTABLE & WORRY FREE.
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May 2023 by Karen H.
Max, the owner is not very respectful over the phone. Do not recommend him for business. He cursed at me.
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March 2023 by Kim Thomas
Max was very rude to me when I called to request details of a bill that was 4 times the quote provided. He refused to discuss the details UNTIL THE BILL IS PAID IN FULL.... Yes that is correct he would not discuss the details until the bill was paid. Refused to speak to about the bill. SHADY!!!!!UPDATE: I could only edit for a response. The man I spoke to told me he was Max, I specifically asked, that is all I know. I do not find this situation funny at all as it is very stressful for my pregnant daughter who also has to care for toddler child and deal with this awful company. This vehicle is for my daughter. She just went into your facility and requested a copy of the invoice, she was refused a copy until she submitted payment, again 4 times the deductible. It was shown to her but was not allowed to keep a copy. She is now being told that they would no longer accept a credit card from them, it will be cash only from them. Why is the credit card not accepted when your sign says they are allowed with a fee? Now we are working on discrimination of payment...... As stated before, you will be paid, just want to know what is being paid for. Proof seems to be your companies' difficulty prior to payment (this alone is shady). I hope this review helps someone,, my point has been made about your company in multiple places. Your response proves to be very unprofessional as well. Money to a family with one sole provider is not a funny situation at all. People note!!!I have no reason whatsoever to lie about this. Just simply want a copy of what is being paid for before it is paid. The simple fact this company is refusing to give one prior to payment says tons. It is shady practices.
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November 2022 by Brandy Stanhouse
Runs his business very professionally. Took the time to explain to me the rules he must abide by, and was very nice in the end of it all.
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May 2022 by Tammy Thomas
The customer service is horrible! They tried to charge me 650.00 for a 2.5 mile tow. I DO NOT recommend them at all.
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February 2022 by Daniel R.
The mechanics there are really rude and want to keep your auto mobile charging 600 dollars for tow fees for less then 24 hour they suck and rude as hellShady too
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July 2021 by Josh Mcdade
I have brought my vehicle to max twice now in the past year just because of a noise going on in my car. The first time it ended up being the water pump going out and causing a noise. We were going on vacation and needed our car fixed relatively quickly and max was able to get my car back just in time! I just took my car back to him this week due to another weird nose going on and he fixed me right up and got me back on the road quickly and my car is driving like it’s brand new again. I’ll never take my car anywhere else. Highly recommendServices: Tires
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July 2021 by Bradley Socia
04 Chevy Trailblazer pulling to the right was quoted 1000.00 for the repair on the way out the door I asked the man if I owed him anything for his diagnosis Nope what nice guy then took my wife's blazer down to tire shop for a second opinion they replaced one tire 180.00 blazer drives great and I can still feed my family.
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June 2021 by Kevin
Great service! Great price! Very professional.
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June 2021 by Roger
These guys are great and will fix you up in a jiff.
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June 2021 by Russ Felice
Excellent. Great people great service
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April 2021 by Bryanna Broadaway
Friendly staff. Changed my car battery without an appointment. Personally appreciate the quick service and knowledge they have.
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March 2021 by Lauren Mcdade
I have brought my vehicle to max twice now in the past year just because of a noise going on in my car. The first time it ended up being the water pump going out and causing a noise. We were going on vacation and needed our car fixed relatively quickly and max was able to get my car back just in time! I just took my car back to him this week due to another weird nose going on and he fixed me right up and got me back on the road quickly and my car is driving like it’s brand new again. I’ll never take my car anywhere else. Highly recommend
