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September 2023 by Kathy Martin
The lady that took care of me was amazing.
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September 2023 by Dennis C
The sales staff was very attentive to my needs. She asked me various questions of the events going on in my life. Also suggested various types of jewelry. I'm very pleased thank you.
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August 2023 by Kyle Thompson
They were really nice and helpful in finding me the right ring!!
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May 2023 by LaLa S
Had a bad experience here, took my engagement ring here to be dipped because was getting a new wedding band and wanted my white gold to match the band, well... they dipped it and whatever they use it caused me to have a reaction to my ring, I went in one day and told them about it and they just said what they use it approved by whatever.. anyways I have took my business elsewhere and would not recommend this location. Cant wear my 6000 dollar ring, Im heart broken.
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May 2022 by Toni Knutson
I love the girls in this store, so helpful
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May 2022 by Sommer Grant
super friendly people that wantvto help you!
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April 2022 by TM6624
Really disappointed in the craftsmanship of the rings. Staff super friendly but unfortunately misleading as they didn’t even check if the ring had gemstones missing or the quality of the gemstones. Had to return the ring due to one of the gemstones missing and wasted 3 hours at the store. Never go here if you’re serious about buying you S/O a ring or accessory.
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March 2022 by Paul Neal
Friendly staff..easy to buy quality jewelry at our store in Russellville..The wife has her wedding rings cleaned twice a year to keep the lifetime warranty up to date. Will always buy her jewelry at Zales.
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February 2022 by Kera Dukic
Sonya (might be spelled incorrectly), the store manager, is absolutely wonderful. Long story short my fiance and I waited until the last minute to order his ring and there was a chance it wasn't going be there in time. She did literally everything she could to help as well as call me every day with an update on shipping. I would still be leaving this review had the ring not been to the store in time for our wedding because Sonya was just so great and had done everything she could. We considered buying elsewhere just to make sure we had a ring for the ceremony but I am SO glad we didn't - you just can't pass up such great and genuine customer service! My ring is also from Zales and we will most definitely be back. Thank you!
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September 2021 by tyler vantine
Typically have great experiences here, but the recent years, the vibe from Zales is to scam customers with overpriced warranties, and I was being sold a warranty that the employee didnt know anything about and couldnt answer simple questions. Will not be using zales again and will shop local shops from now on.
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April 2021 by Jeremy Kisling
I had trouble ordering my daughter a necklace & Bracelet online kept kicking me off when I was going to order it 4 or 5 times and got frustrated with it and so I called Zales & explained it to this wonderful salesperson named Yvette Rodriguez and she was phenomenal she went above and beyond with helping me with my order and getting it placed I have searched for the perfect surprise present ? for my daughter! Check out Zales if you need anything for that special someone or family member and ask for Yvette Rodriguez she's outstanding!!
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January 2021 by Terry Trent
Mandi Trent was a great sales person. We had called ahead asking about a item. Mandi had it waiting for us so qw were in and our quickly. .
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May 2019 by Waylon Simmons
Awesome place to buy high quality jewelry. Very knowledgeable and helpful sales associates!
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April 2019 by Robert Clark
The associates here are great. There was no pressure and no attempt to push me to buy something more expensive. They took there time and I really appreciated that
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December 2018 by Nikki Henson
The workers are real nice
