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August 2025 by Betty Davis
My last two deliveries have been so filthy, dusty. I was under thought that ups was a national pristine company. I have NEVER seen anything like this.
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August 2025 by jesica higgs
I have always had a good experience at this store and every rep seems very knowledgeable in helping me with my questions and what i'm trying to do.
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July 2025 by Shanon Thompson
I could have printed off a label at home, but I didn't because I figured they would be able to print it out no problem. Well, I finally got it to go through, but the gentleman told me their printer doesn't like
Taking people's private emails, which makes no sense period. So I had to go through Amazon and send me the label to them and on top of that. They charged me $3.43! The gentleman that helped me was extremely nice. It just made no sense to me.
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June 2025 by Kevin
Incredibly slow and incompetent
Employees don’t work well with each other
Eight people waiting but nobody for backup
Man please! Get some management talent here
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June 2025 by BasilTheHerb403
Five stars all day! The UPS Store made my Amazon return quick, easy, and completely stress-free — exactly what I needed. Friendly, fast, and no fuss. Highly recommend!
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May 2025 by Sam Gonzalez
I love the kind and professional service provided at the Russellville AR. store.
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April 2025 by Lisa Manchester
Need a bigger building and more employees. There’s always a standing line. But the employees are so patient, polite and always have a smile on their faces. And delivery time is as good as I can expect. Love UPS
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April 2025 by Herta Von Behren Curry
They were very helpful and made sure that all I had to do was done and receipts given for all.
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March 2025 by Luz Torrellas
I'm so happy for the attention Bryan was very nice and the service and price is good 👍
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March 2025 by Rebekah Burgess
I have 2 businesses in the Russellville and surrounding areas. I work less than a mile from this store. I am an everyday customer. I myself am a very successful person and I myself have tattoos (that mean a lot to me)
The way I choose to express myself does not make me any less professional or successful.
I sent one of my best employees that is looking for advancement that I cannot offer her, to this store because she is so smart, respectful and her customer service is out of this world. I thought she would be a great fit. But to hear how she was treated in the interview and asked to go get her tattoos REMOVED by the owner of this place has me looking for a new place to do business.
I have contacted all of my fellow business owners THAT HAVE TATTOOS and we will all be going somewhere else.
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March 2025 by Jugoslav Erceg
Will never use this store again for anything. It is 2025 and to judge and discriminate because someone has a tattoo is ridiculous. I will be taking all my business elsewhere. If you won’t hire someone with a tattoo and you are disgusted by them, why should you service customers with tattoos? You should be ashamed
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February 2025 by Kara A.
Went around 5:20pm to drop something off and the guy walked out saying “we’re closed”. No sign on the door and hours said 6pm. Probably should leave a sign if you plan on closing early.
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January 2025 by Ronald Rodriguez
Helpful staff. Low wait time.
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November 2024 by Jeannie Lucus
Took in two packages to be shipped to California ( different addresses). They talked me into letting them repackage these gifts. Short story…they opened up the gift boxes wrapped each item individually then wrapped the gift box in another box. They mixed up the gifts and sent some wrong items with the correct items for that address. all this cost me $124.93 in shipping 🤬🤬🤬 I am furious. They should never have opened up the actual gift boxes. 🤬🤬🤬 it’s like you buy a set of something that is in its own gift box and the clerk opens it at the register and wraps each item and shoves them back into the gift box. 🤦♀️🤦♀️🤦♀️
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October 2024 by fjrogers rogers
My only shipping place!
