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“I haven’t been there in awhile but I was impressed with the selection but most of all, the staff were all very friendly but Emie waited on me and she was the most helpful person I’ve ever had help me with shoes. So very nice and so knowledgeable about what I needed. It made my day! Thank you Emily! They are lucky to have you!”
“Could not ask for a better morning visit on 10/02/2025 to the russellville, AR Boot Barn. The to ladies were very cheerful, and helpful in helping me return and purchase new boots!
They did not have to go out of their way to provide the extra service of making a return painless, BUT! they wanted to!
I can't say enough about these 2 individuals but they need to be promoted and put in the positions of regional customer promotion representatives along with the monetary increase commensurate with such a promotion.”
“Found my new favorite spot to find jeans that fit and look nice too ? I will certainly be shopping at Factory Connection a LOT more!And the ladies that work there? Super nice and helpful! A BIG Plus!”
“5 stars for the employee's especially management. I usually find what I want. If it is not in stock they order it and it's sent to my house. I have never had an issue with this store. This goes for shopping online too.”
“Love my new Brooks running shoes! The staff was knowledgeable and friendly too. So glad I followed my family's 1st choice in shopping for athletic shoes here in Russellville.”
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“My husband's heel fell off his motorcycle boots. I didn't know cobblers still existed, but they do, and this one is great. Repaired it quickly and at a great price.”