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July 2024 by Payton McCartney
I asked for a quote on an alternator, and was charged $150 for a “diagnostic fee” to test the alternator I already told them wasn’t working. The manager came out to speak to me and belittled me, and chucked up to “adulting.” Do not use this overpriced, money stealing corporation, who belittles their potential customers.
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May 2024 by Annette Perry
The best service department around.
Diagnosed and repaired wheel speed sensor in less than 48 hours.
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March 2024 by Carlos Ipatzi
I took the rental that I had for service (tire popped) and when i received the vehicle back one of my cell phones was missing (i was taking two cell phones to Verizon to get credit for a trade-in and placed them in the car the day before. Had a wheel pop so i couldn’t. 100% knew the phones were in the car). I called the manager the next day, said he would check on it and give me a call. He never called me back. I went in there the next day and informed the manager about the situation, he got upset, and kicked me out. Basically called me a liar. The manager told me that many people had also stood in front of him and complained about similar situations but nothing was ever done because apparently his employees would not take anything . He said there wasn’t any cameras in the parking lot and there was nothing he could do (which i don't think is true since its a dealership). All I could do is make a police report since it’s my word against his (vice-versa). If you take your vehicle for service at this location, I would recommend you don’t leave any valuables in the vehicle. You may not realize it at the time but when you come back to look for something it might be gone.
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January 2024 by Allen Faulkner
Great service, good price
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December 2023 by Sarah (Mustanger04)
Went with my brother to trade his old Rav4 for a new one, not a lot to choose from, but we ended up buying a 2024 Rav4 XSE really nice. Sales (Adair Jean-Bautista) was super fun to deal with. Gave us keys to multiple cars to try. If you go on a Saturday, be patient, only one finance guy there, but they get you in and out pretty quick. Nice to shop local and support the River Valley.
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October 2023 by Carol cress
Great parts people they answered all my questions
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October 2023 by Clay Lewallen
Nice and pleasant experience
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October 2023 by Joey H
Talk to Russell he is a straight shooter.
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October 2023 by Joan Velazquez
Called at 4:50 asking for a battery change whilst on a cross country roadtrip. As our car was failing to start after turning off. The technician manager at this location personally made sure one of the technicians would stay passed closing to help us out. We arrived right at 5pm and were back on the road by 5:25. ! Complete angels thank you so much. Amazing customer service ?
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September 2023 by Joan Velazquez Performance Art
Called at 4:50 asking for a battery change whilst on a cross country roadtrip. As our car was failing to start after turning off. The technician manager at this location personally made sure one of the technicians would stay passed closing to help us out. We arrived right at 5pm and were back on the road by 5:25. ! Complete angels thank you so much. Amazing customer service ?
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August 2023 by Nick Behar
More 1 star ratings from good customers starting to pile up
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August 2023 by Ma Ly
That video just made you look like trash. You should have not let your egos get to you stay inside your work areas and dont talk to strangers the internet is for ever your career and business is not
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August 2023 by don hester
Watch the You Tube video "A little power makes a big head". Unprofessional behavior of employees.
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August 2023 by IRREFUTABLE PROOF
Horrible Services Angry Hateful People. Stay Away!
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August 2023 by Don Olson
Always clean, polite and professional with prompt service.
