H&R Block is a trusted tax preparation business known for its friendly and professional service. Customers appreciate the knowledgeable tax professionals who handle their tax needs and help maximize refunds. Many reviewers highlight the caring attitude of the staff, with some mentioning specific employees who go above and beyond to make the experience comfortable and easy. Claudia Osburn is frequently praised for being friendly, courteous, and efficient, making filing taxes a breeze and creating a welcoming atmosphere. Jennifer Reed is also recognized for her exceptional service, ensuring clients receive the best possible refund and making the process smooth and informative. The business offers convenient options like setting up appointments at local offices or using the Digital Drop-Off service for remote assistance. H&R Block emphasizes health and safety by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Overall, clients consistently mention the polite, courteous staff and their long-term loyalty to the company, trusting H&R Block for their annual tax needs.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
