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January 2024 by Doug jentsch
Great service could not ask for any better
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January 2024 by Amber Jones
Their car selection wasn't the best when I rented from this location... some not so clean or had small damages to them. Decent vehicles nonetheless and the manager went out of his way to put our family in the nicest one available to rent when I requested a different vehicle. Lawson helped us pick up/drop off and provided top notch customer service! Overall I would rent from here again and recommend to others.
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December 2023 by Geoff “Batman” H
Received fast friendly service every time I have needed services here.
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December 2023 by Bill Causey
Good place to rent a vehicle for the holiday weekend
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July 2023 by Haley Norris
Attempted to call this branch several times for a car reservation no one ever answered this has been going on for two months to rent a mini van while my cars getting worked on so I booked online just to be told car isn’t available when I asked why no one answers calls she stated she was the only one working this week though I’ve called consistently for a month about this as it was a scheduled body shop work.
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July 2023 by Trudy Hemmelman
Enterprise Rental is great to rent from. Their employees were very helpful. Nancy was great to work with when I returned the vehicle.I would definitely recommend!
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May 2023 by Luke Rodriguez
Man I called had it scheduled in 20 minutes showed up and Jesse the main guy hooked it up and get me in out less than hour been here a few times and they always do good business 100 percent recommend this location for anything you need just give them a call
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May 2023 by LaLa S
Horrible! They wasted our time trying to rent us a van that had dents ( not little ones either) had big scuffs marks ect , our family decided to take 2 vehicles on vacation.. place is a joke, will never go back nor recommend, only gave 1 star because had to so I could right a review .
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May 2023 by Rachelle Criss
My son rented a mini van for a trip to Pennsylvania from Arkansas. It seemed like a great quality vehicle. The service was good and friendly.
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May 2023 by Stephen Austin
The Russellville crew does an excellent job. The always take care of me.
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March 2023 by alex Junker
I tried to get a rental from this car place. Key word 'tried'. What happened was I tried to have an insurance company send them the details that I was in need of a rental car on a Thursday for the following Monday. They said that they were suppose to reach out to me and contact me about said vehicle. Friday comes and I hear no word from them so I contact them, finding out that they had no rentals available till that following Thursday at earliest.I thought "Okay, maybe they are just busy, it is a bit short notice after all" So They said they would try and call me back if a spot opens up, and we agreed an appointment on 4pm on that Thursday.Today the day I am writing this review is that Thursday and they never showed up on time. No call backs for the prior day and no call today prior in advance saying they were going to be late or not show up either. So I guess now I am stuck without a car for the time being while I am waiting for my truck to be fixed by a separate company.1* Review, unless you are willing to constantly call them they probably have zero care about you being a customer and wont make any effort themselves to actually help people who are needing a temporary car.
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February 2023 by Christy Gregoire
They didn't have my vehicle ready. I was told I could wait for it after a had reservation. The vehicle I was getting was in the shop. When I asked for a different car because I couldn't wait the manager told me I was an hour late. If the vehicle isn't ready why did he care I was late. The vehicle should of been ready with keys in it even if I was an hour late.
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January 2023 by Sheila williams
I had excellent service. They picked me up and then dropped me off at my car when the body shop was finished. It was 5 minutes till closing. I would like to say they need a better for phone answering system, as you can rarely get a hold of anyone in a timely manner. Maybe the use of head sets.
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January 2023 by Shawn
Thanks to everyone at enterprise in Russellville, Arkansas I was able to get a vehicle that fit me.
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December 2022 by Niki S.
The staff were all very accommodating and made sure I was happy with my rental before and after I left. They went above and beyond to make what was a stressful situation, I was in a car wreck, so much easier by taking one huge worry off my mind. I will be back to see Jesse and his staff again.
