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November 2023 by Daren
Only one star and that's being generous. Bought 4 new tires at the Rogers Arkansas Location and had them mounted on my vehicle. After leaving and hitting the Interstate they had alot of vibration. The first curve on the Interstate was a nightmare hang on for dear life moment. I returned back to their location and was told to come back Monday because everyone was leaving for the weekend. I took it to a different tire shop when I returned home. The tires were not only mounted wrong and balanced wrong, but the wheel weights were spinning around the wheel. It seems Tire Tracks Rogers Arkansas location is only interested in the sale and not the service. I will never buy from them again and will not recommend them any longer.
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November 2023 by Nigel White
Great experience and took less time than I thought for my alignment not to mention they got me in same day! Awesome service!
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October 2023 by Caeylin Ace
I get anxiety whenever I deal with car issues (that is a man’s world). Had my car towed there but I had already checked online to make sure the tire I wanted was in stock. No haggling or trying to upsell me. (Appreciated). Did it quickly and correctly. Very satisfied.
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October 2023 by Joshua E.
I bought four new Nexen Rotarian HTX RH5 tires here in 2020. Fast forward to 2023, 20k miles on the tires and the edges have completely rounded. Took the tires to the shop since they were well underneath the 60k warranty. Despite being able to provide proof of alignment and rotation. I was told the warranty would not be honored. No proration, nothing. My suggestion would be to find a shop that is going to stand by the products the sell. uphold the warranties provided, and ultimately take care of well meaning customers who are simply trying to ensure their vehicle is safe for their family.
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October 2023 by Sarah Steiger
ABSOLUTELY THE BEST PLACE TO TAKE YOUR CAR!!!! 10/10 experience every time I go. They will be honest with you and not ever overcharge you. Love having this incredible place to recommend all my friends and family too.
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October 2023 by Mike Fesler
I called and asked if I could get in for an alignment in the next hour or two.The reply was there shouldn't be a problem.I went and they serviced the car with little hesitation.Very happy with the service, the value, and the professionalism that was given.Easy to find.Easy access from road.Handicap accessible.Well lightedSafe environment.Clean Restrooms.Clean environment.Friendly service.Fast service.Attention to detail.
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October 2023 by Krystal Miller
I previously used a tire store for many years. Bought 10+ brand new sets of tires from them. They slowly become complacent and not caring at all about their customers or service rendered. I would come in to have my new tire patch ( with the road hazard I purchased, at 730 am) it would take them 2 hours to patch the tire. I would buy a set of new tires and come in, literally being their first customer and it was take 4 hours for them to put on 4 new tires. It was ridiculous.With that being said, I was recommended this place from someone who used them. I needed two used tires ( 2 of which were pretty much brand new, good price) my two fronts still had just under 3/4 life. I asked them to switch front to back and put the others on front. It took them 20 mins to get everything said and done. Fantastic job. If I could suggest something they could improve on. Put my spare tire back where it was. They just threw it in the back of my van
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September 2023 by John Stackhouse
Great Service! Great Results. I took 2 cars in for alignments. 1 I knew needed it and the other I took for precaution. As it turned out, both needed alignment and drove like new cars when I left. Kuddos to the Alignment Techs and Front Desk guys!!
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September 2023 by Brian Osborn
I had to replace tires on 2 vehicles recently. They worked with me and helped make the experience of buying 8 tires less of a shock. They were polite and courteous. Even with a large crowd of customers, they took care of me in a timely manner. Even when they couldn't find the lock for the lugnuts they came to me to find it instead of rustling thru my vehicle themselves. I appreciated that gesture. Made me feel more at ease about trusting them to handle my needs. Thank you staff of Tire Tracks.
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August 2023 by Samantha Navarro
My sister recommended this place, they were very quick and did a great job. It gets packed fast but they’re actually pretty well organized and get the job done quickly. I highly recommend them for your repair needs.
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August 2023 by April Perrin
I loved their service! Even with a lobby full of people they were fast and understanding. No attitude whatsoever. They also got it done quickly. Pricing was great and reasonable for a car like mine. I’m impressed and will definitely be going back ?
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August 2023 by Clay Bakker
My sales rep gave me very useful tire size options. This helped me get tires that better fit my budget for my 2007 Toyota Tundra. VERY helpful and I appreciate the extra effort.
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August 2023 by Infantry Vet
I have used this place for two years and never have a problem. They are priced great and get the job done really fast. They are honest and upfront about everything and give 30 day warranties on used tires.
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July 2023 by David Martinez
Friendly service, great price they had me in and out I’d highly recommend them to anyone.
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July 2023 by Shannon Reed
I have always received good/professional service at Tire Tracks and this time was no exception. I was in and out within 20 minutes and able to proceed with my day. ♥️ Tire Tracks
