September 2021 by yana K-V
Came in to have blue prints scanned and put on digital memory was told it would take an hour, however came back in 2 hours and was told they have not started because they had rush order. Would have appreciated a call or let me know it would take longer or let me know of the option of rush order.
August 2021 by Leah Ward
I frequent Print Services (&UPS drop off) at the Rogers, AR Staples... and have a great experience every time! The gentleman working today was super pleasant and helpful! Thank you for your awesome service!
July 2021 by Stephanie Smith
Worst place. Stood there for 5 minutes while someone saw me and continued to go sit at a computer. Then someone finally helped me and passed me off to someone else. They didn’t have what I was looking for but when she scanned the bar code it showed they had one. She asked what to do if it wasn’t there but they showed they had one. Someone told her to order it. Why would you have to order it, if your system shows you have one? How about look for it? Poor customer service. I will never go again.
May 2021 by David Todd
Bo wait in and out quickly
April 2021 by Paula B
Very great people. Great staff. Big parking space
April 2021 by Amanda Lakes
Every time I come here, Kayla in the print center is so rude. I always do self service printing from a USB in the $50-$100 range which I know how to do. I only ever require her “assistance” if the machine demands it or malfunctions. Today it ran out of paper & froze mid transaction. She is always so deeply put out to have to do whatever is required and I understand this may interrupt other work she has to accomplish that day. I am not rude or demanding and I wait til she completes a task before asking for her help but when I walk in and see her working now I dread even completing the transaction. She just rebooted the system (it was frozen on “calculating job cost for a 7 copy, 7pg document) which still isn’t working (technical difficulty is all that’s shown on screen) which is 100% not her fault, but maybe someone could explain to her that it isn’t the customer’s fault either. I don’t usually complain about individual people because work is hard and I’m not owed fawning but civility would sure be nice at least occasionally. This is not a unique experience but it will be my last as this will be the last time I come here. Two starts are for the copier which makes nice prints when I can work with it alone.
February 2021 by Mollie H.
Staples is far and away better than any other office supply store in town. They have everything, including super helpful associates. Yesterday I received help from an associate named Nick who went above and beyond to find the product I was looking for. I wanted to take the survey to let leadership know how well he's doing, but it wasn't on my emailed receipt. Figured this was just as good ?
September 2020 by Connie Brown
My Staples store was so helpful to me in figuring out what I need to complete a project. Kind and helpful!!
September 2020 by Brittany H
John is the nicest and most helpful associate! We ordered a desk and he gave an update on every step of the way and even helped us load it into our van. Great service! I would purchase there again just because of him!
June 2020 by Aladein Elghalaieni
Way too overpriced
April 2020 by lesly Sloat
Wow! What a great a service! The employees helped me with my wedding invitations, I was most pleased with the product of how my invitations looked like! The whole process was fast and easy, very easy to understand. The employee was in no rush to get this “project” over with. Very patient. Highly recommend Staples!
March 2020 by Tracy Cookson
All the phone tree options lead to being hung up on.
January 2020 by Tabitha Barker
If I could give less than a 1 star I would based on the service I received today. The man behind the UPS drop (unfortunately I think was the manager because he was loudly approving PTO hours with his staff) was extremely condescending and unhelpful. I asked two questions and his responses lacked kindness and good customer service. So rude. This guy needs a lesson in how to talk to people.
December 2019 by erin whitney
I used the Staples print service and experienced fast and friendly service. One of the employees called me soon after I played as the on line order with a question. Same employee called me when the product was complete. Bonus- they sell postage stamps and even had Christmas design, saving me significant time skipping the line at the post office.
November 2019 by Summer C.
I've always been a fan of buying supplies here whether it was for work, school or personal. Something about Staples and you want to buy all the things and be super organized and on top of everything haha. I recently came for a very specific purchase and was able to find it and it worked out great. I also picked up a few other items. I was greeted when I came in and when we checked out the service was good. Pricing wise there are cheaper options in the area, maybe not for all items, but for some that I noticed. However, the item I was looking for was not at the other stores, so luckily I found it here.