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September 2023 by Jarrett McLelland
Old Town Auto Body has been a staple body shop in NWA for years! Ben has done an incredible job growing this business and and it shows in his passion to do quality work at a great price that is top notch! The staff are also extremely professional with great communication. I would trust this business with any of my vehicles! Thank you!Service: Body & Trim
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September 2023 by Kirsten Johnston
They saved my car after being rear-ended. After being told by insurance my car was totaled, Old Town repaired it for less than the insurance company said it would cost. Their total came back less than their original estimate. My car looks like new.
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August 2023 by B Dog
Benjamin and his crew are incredible, honest guys. They extremely transparent with what needs to be done with fair pricing. Best body shop in NWA, i wouldn’t go anywhere else.
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June 2023 by A Man
There’s good body shops, there’s great body shops, then there’s the best…Old Town is by far the best. Their quality is impeccable. They stay on schedule as promised, and their customer service is 2nd to none.Don’t waste your time anywhere else and go to Old Town!!
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May 2023 by Sean Michael
I guess the headlight that was supposed to be put on my car in November still hasn’t came. Wasn’t that part included in my insurance claim? So I have one headlight that’s normal and one headlight that doesn’t even fit correctly. You can tell they are two different lights. You were supposed to put the correct headlight back on my car… You know the part that the insurance company paid for that isn’t on my car. Maybe it’s still on back order since July? Either way thanks for making my car look goofy and the work isn’t even good. Cheap and flimsy. There’s still a piece of metal sticking up from where my car was hit (it’s right by my headlight) that you didn’t even fix. I didn’t pick this shop. I never would have but I guess when insurance companies force you to use a company this is what you get.Highly appreciate it, guys. I’ll contact Hanover about that part because if you aren’t going to put it on my car then you overcharged the insurance company for a part that I never got.Service: Body & Trim
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May 2023 by Sean S
I guess the headlight that was supposed to be put on my car in November still hasn’t came. Wasn’t that part included in my insurance claim? So I have one headlight that’s normal and one headlight that doesn’t even fit correctly. You can tell they are two different lights. You were supposed to put the correct headlight back on my car… You know the part that the insurance company paid for that isn’t on my car. Maybe it’s still on back order since July? Either way thanks for making my car look goofy and the work isn’t even good. Cheap and flimsy. There’s still a piece of metal sticking up from where my car was hit (it’s right by my headlight) that you didn’t even fix. I didn’t pick this shop. I never would have but I guess when insurance companies force you to use a company this is what you get.Highly appreciate it, guys. I’ll contact Hanover about that part because if you aren’t going to put it on my car then you overcharged the insurance company for a part that I never got.Service: Body & Trim
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January 2023 by david ensign
Absolutely the best body shop around “The Legend Ben Moore” and his staff are the best around. When you deal with them you feel good driving away knowing they are there to help. Also the years of experience that comes with the crew is very impressive. Can’t say enough good about everyone there.Services: Body & Trim
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January 2023 by Jonathan Yen
There is a reason they are booked out a few months. These guys were suggested to me by a coworker after I got hit and ran. The shop was nothing but professional, accommodating, and they have done excellent work. They worked with my insurance. Benjamin and Jon were wonderful to speak to as I was being updated on the progress of my car.I will try to add photos later, but for now I'll show what they were able to fix and make it look like new now.
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January 2023 by M. S.
I guess the headlight that was supposed to be put on my car in November still hasn’t came. Wasn’t that part included in my insurance claim? So I have one headlight that’s normal and one headlight that doesn’t even fit correctly. You can tell they are two different lights. You were supposed to put the correct headlight back on my car… You know the part that the insurance company paid for that isn’t on my car. Maybe it’s still on back order since July? Either way thanks for making my car look goofy and the work isn’t even good. Cheap and flimsy. There’s still a piece of metal sticking up from where my car was hit (it’s right by my headlight) that you didn’t even fix. I didn’t pick this shop. I never would have but I guess when insurance companies force you to use a company this is what you get.Highly appreciate it, guys. I’ll contact Hanover about that part because if you aren’t going to put it on my car then you overcharged the insurance company for a part that I never got.
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October 2022 by Alicia Lloyd
Thanks for your hospitality. The great parking, free drinks, and restroom were greatly appreciated!!
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June 2022 by David Welch
They did a great job on repairing my SUV after extensive body damage from an accident. They communicated directly the insurance.
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June 2022 by Amy T.
Ben and his staff are amazing and do exceptional work. After my car was hit, I called Old Town and spoke with Ben. He personally went to assess my car and arranged to get it towed to his shop. He and his staff worked my insurance company and made the process painless. They kept me up-to-date with every step. My car came out looking fabulous, like brand new. I can't recommend them enough. If you are in need of any body work, you should keep it local and check them out.
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January 2022 by Mike Power
I want to commend Old Town Auto Body and the staff for all they did for me on a recent repair. Their craftsmanship was excellent and attention to detail was awesome. Old Town interacts with insurance companies to properly represent your best interest. No need to look anywhere else for auto body repair! Mike P
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December 2021 by Brad ford
Always an excellent experience working with these guys! We have used them for family and business needs. Highly Recommend!
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June 2021 by Christopher Kinney
Amazing workmanship and best customer service in town
