Tops Shoes - New Balance Rogers is a family-owned business with a fully trained staff, including Certified Pedorthists. They offer a free computerized foot scan to help find the best-fitting footwear for each person's needs. The store has a huge selection of shoes, boots, insoles, and socks, including athletic shoes, work boots, safety toe footwear, and sandals. Brands include Hoka, Brooks, New Balance, Oofos, Red Wing, Thorogood, Timberland, Irish Setter, and Birkenstock. Their Certified Pedorthist can also make custom insoles for specific support. The staff is knowledgeable, kind, patient, and helpful, providing superb service in selecting shoes. They are described as great listeners who take their time to ensure the best fit. The atmosphere is friendly and lively, with staff engaging with all customers. The business offers a 30-day guarantee; if shoes hurt your feet or back, they can be exchanged or refunded provided they are in new condition with a receipt. While prices can be a little higher than some other places, the exceptional service makes it a worthwhile destination for comfortable footwear.
The sales rep Brion was extremely helpful and pleasant to deal with.
November 2025
Ashely was absolutely amazing! 11/10 customer service, super friendly, and very knowledgeable. I got two pairs of shoes at a great deal that fit my personal needs. I will only be buying my shoes from here from now on!
