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August 2023 by Jennifer G.
SLEEP STUDY OVERNIGHT.. Be careful. I had an overnight sleep study done August 2023 and got bug bites. I am beyond mad. I respond to a review request two days later and let them know. less than 30 minutes later I got a call from Mercy. still waiting for an update from them. Run Run Run. .. This place does not care about the patient,, Only how they can continue to overbill!!!!
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May 2023 by Joshua W.
I hate leaving a negative review for Mercy. After terrible experiences at Washington Regional and Northwest, most of our experiences with mercy have been great. But this visit was atrocious. A nearly four hour ER wait. My wife could not hold down anything, including water. She's a type 1 diabetic, meaning her blood sugar can bottom out quickly and the inability to eat or drink anything is potentially deadly in short order. Nearly a four hour ER wait. Doctor came in, said there's no sign of infection so there's nothing they can do but give her nausea meds. When we mentioned the type one diabetes and her inability to hold anything down if her blood sugar goes low, he said, "you mean the opposite right?" Like he doesn't understand what the hell type 1 diabetes is and thinks it's type 2. Did this man even make it out of med school? I'm at my wits end. Mercy was our last option. If the care here starts plummeting to the garbage level of regional and Northwest then we have nothing left in an emergency. This is disgusting. They even kept misdiagnosing her with gastroparesis when despite us telling doctors over and over that it doesn't make sense even with what they're saying. A gastric emptying study revealed it in fact *can't* be gastroparesis and is a hatial hernia causing her to have difficulty keeping food down periodically. The nursing staff had consistently been great, but it's only a small minority of doctors in the entire area that are not arrogant condescending pricks who aren't 00% sure they're always right and.get offended when you give the slightest suggestion that their conclusion doesn't make sense.
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March 2023 by Jesus Flores
Awesome shop located on first floor of hospital. They have gifts, snacks, toiletries,etc. I even noticed Razorback gear!
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February 2022 by Teri C.
Find another place to go!! I do not recommend this clinic for any medical needs. Just getting a prescription refill has taken me 6 phone calls and multiple request using their website. This took me over a week. They do not care about you or your time.