-
January 2024 by Paulie/Frankie
Love this place. Locally Owned..great prices. Why go to National Chains.Get my oil change. They do a great job & you our in and out with No problems.We need to support our local Business.
-
January 2024 by Marina Fimbres
The stars are for the nice guy that answered the phone. And THAT'S IT. I believe his name was Austin. Called and spoke with nice guy. Then I guess the owner called me back. I had asked about possible payments for minor repairs. When owner called, he said I could apply for like a type of bank loan for payment (?) Not something I'm willing to do for a tune up. Which it basically turned out that's all I needed. But if I would have to get a bank loan for anything I think it would be for a brand new car or house. I don't understand why anybody would want to get a bank loan for car repairs unless you're rebuilding a vehicle. But I guess they do good work. I just felt like getting a loan for repairs was a bit much. Sorry.
-
January 2024 by Abel Mendoza
Service manager lied multiple times about parts cost, time & labor. The service tech working on my sons car was NOT a professional & lolly gagged so much on a simple break & rotor job.Tech left oil stains in my son's seats.After asking why we were lied to, Austin, the service manager, a kid, still didn't get the point of him lying to us about our service.Please make sure you know a little bit about car service before you decide to in trust Your car to these money hungry lazy workers!
-
December 2023 by Ryan miller
Highly recommend. We were out of town and had car issues on a Saturday. Two other service shops turned us away. They got us in right away and the customer service was great.
-
November 2023 by chamithri rambukwella
We were on a cross country road trip when our A/C stopped working and we made a quick stop at Kwik Kar. Not only did they attend to the issue immediately, they also found out the issue was a leak and couldn’t be repaired immediately and informed us of it. They were completely upfront and honest about it. If they had told us otherwise we would have been none the wiser and paid for their services and been on our way only to have the A/C stop working again. They didn’t even charge us for any work they did!!! Extremely grateful for the kind of service provided at kwik kar. Fully recommend them to anyone who needs work on their vehicle.
-
November 2023 by Katherine Shook
Visited yesterday, and Rico provided excellent customer service! I have to share because he was AMAZING! No only was he super kind and accommodating when I expressed displeasure at delays in my car repair, but when staff forgot to place plastic on my interior rug, and I mentioned the mess, he immediately scrubbed the oil off himself! He is professional, accommodating, and kind. I will return to Kwik Kar because of Rico - I feel like he is someone I can trust.
-
October 2023 by SaiNath Chowdary
Today visited this auto care center, and I must say, their staff is incredibly friendly and helpful. There was a person who went above and beyond to assist me, although I regret not catching his name. He provided exceptional service, and I truly appreciate the effort. The entire team seems to be customer-focused, and I'm grateful for the positive experience I had there. I highly recommend this place for their excellent service and welcoming staff.
-
October 2023 by Nittaya Kabua
My car went in for simple tire rotation few days later, engine light going off, booster missing and hood that covers my engine gone. Went in to ask and all they gave me was key to my tire that wasn't suppose to be kept in their tool box since it's mine and not theirs! If you want your car parts switched to old ones go to this place and get robbed??♀️
-
September 2023 by Erin Calnan
They have recently changed their system. They charge a pretty large fee if you use a card instead of cash. That would be nice to know on the front end. Other than that the service is fine I like that they communicated with me. On my car, as far as the changes to their payment system, they need to let the customers know that upfront.Service: Brakes
-
August 2023 by NWA Bucket List
Had the oil changed in my husbands truck and it was a great experience! We were greeted by friendly employees and were in and out in 15 minutes after sitting in their nice/clean waiting room. Will absolutely reccomend to anyone.
-
August 2023 by Hko Bgjk
I recently took my vehicle to them it needed a tune up. They called and named off numerous issues it needed taken care of. Vehicle was running fine so I told them to go ahead and fix issues. They ran the diagnostic $85+ 02 sensor, gasket etc... over $600 in repairs. A few days later while I was at work my vehicle started malfunctioning ended up having it towed $145 I called them they said it could be a numerous of this why vehicle had suddenly stopped. They would have to run it through diagnostics again and see what the issue was. Another $85+ just to run the diagnostics. They said they would need to rerun diagnostics I asked why again and why not find the issue in the first one. Their reply was we have to run it again and find the issue. Ive spend almost a $1000 on repairs because they found issues running diagnostics had them repair and now vehicle doesnt run. Save your money go somewhere else.
-
August 2023 by Boris Guryev
I had similar experience to many people who left one star review. None of those negative reviews have owner comments.Kinda make it look like whoever own the business is aware of those practices.While I’m okay with $85 diagnostic price, it is clear to me that almost no time was spent to check issues my car have.They also refused to provide written quote, so it’s your word against theirs.After listening to their “recommended” services and how my tune up would require replacing serpentine belt on 80000 mile vehicle (all components were from the factory at that point) without replacing belt tensioner I had to walk out.It might have something to do with how difficult it is to replace tensioner and they might not make as much money of that job.Ended up finding small with 3.5 star google rating and getting significantly better and cheaper service there. I was given a written quote without asking and service writer patiently explained to me what other parts I would need to have serviced soon. They didn’t charge me diagnostic fee and actually performed diagnostic service and look over the vehicle.At that shop I was never told “I must have it repaired now” kind of scare tactic kwik place uses.5 star reviews for this business gotta be mostly from friends and family.
-
August 2023 by Matt Etris
Made appointment. They said they could fix my power steering fluid leak the day of appointment, but they never even looked at it. They didn't even seem to care about the situation they put me in. Name of business is a joke. Not kwik and poor service, and since they never looked at my car, I guess you can take out the "kar" part too. Pathetic.
-
August 2023 by Logan C.
DO NOT TAKE YOUR VEHICLE TO THIS PLACE UNLESS YOU ENJOYED GETTING SCAMMED. Deceitful, terrible customer service and terrible mechanics. Scheduled an appointment for an alignment, and they took over two hours just to tell me they couldn't do it because I needed new tires. Yet they had my truck up on the lift, if I needed new tires then they had no reason to put my truck on the lift and waste two hours of my time. Then they proceeded to tell me I needed 4 new ball joints which would be roughly $1,000 (I had 2 replaced roughly 6 months prior) I took it to two other shops simply to get it checked and both shops said the ball joints were all fine.
-
July 2023 by Joseph hewgle Hewe
I recently got new brakes and rotors on my car at Kwik Kar. Brian the owner is great and even gave me a ride home so I didn't have to wait in the waiting area while the work was being done. They are honest and courteous and I would recommend them to anyone. The price for the work was very reasonable.
