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January 2024 by yoselin mira
Cashier lady with piercings was so rude. She to came to attend us with an attitude, she slammed the scanner down on the counter, as soon as the transaction went through she just walked away angrily without giving us the receipt.
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September 2023 by Tyler
I stopped by for lunch today and was treated extremely poorly by Kaitlyn; the manager on shift. I politely let her know that their ranch cups were rotten, hoping that nobody else would have to find out by eating them. She responded saying “okay, well I guess it’s a good thing they’re free then huh? Just throw it away then”. Afterwards I bought a drink to wash that taste out, and she snapped the cash out of my hand, gave me the wrong change, and tried to tell me I was wrong when I asked for my change back.I usually have fairly good experiences at most Kum and Go’s, but saying as how this type of behavior is displayed by an employee with a leadership position; I don’t see this store being very successful in the customer satisfaction department.
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August 2023 by Emily Williams
I've been to many Kum n Go. I like them well enough. No complaints.
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March 2023 by Molly M.
Kinda wish I had skipped using the bathroom here-yuck. And don't be like me-I bought a Kum & Go branded headband but didn't realize that the coin change comes outta the automated tray (how retro is that?) so the dude after me got my coin change.
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August 2022 by Katherine Callaway
Went tonight was having a bad day already picked up the wrong charger cord went to take it back and the guy accused me of trying to steal from him and cussed at me totally unacceptable now I have a charger I can't use and even worse day thanks
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May 2022 by Rachel Canoy
Kum and Gos are by far the superior convenient stores/gas stations in NWA. The staff is always friendly and the food is quite tasty. This Kum and Go is no exception. Staff is so nice, their employee Meghann was awesome and made my experience even better than usual!
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May 2022 by Paul Cate
I pulled in here with my truck to get diesel because the sign by highway had it for $2.19/gallon but on pump it's $2.29 , and of course no management inside store , so if your getting fuel at this kum & Go station its like a bait and switch , not very truthful.
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March 2022 by Sam Sanchez
Stopped by this location on my way home. Very clean store, even the bathroom was in great shape. The manager, Jennifer saw me looking at pizza and asked what I was looking for, plain pepperoni. She made a fresh pizza for me and told me about a special so I took two pizzas home for the price of one. They also carry my treasured Black Rifle Coffee cans. I’ll stop by this store instead of another store.
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February 2022 by Angela Miller
I am just passing through, cashier said i had to sign up for rewards to get the sale price but even if i signed up today i would not get the sale. I will just go buy my drinks somewhere else down the road and remember not to return to this company
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December 2021 by Cody Knoll
Clean place, but their tobacco prices are crazy. If you smoke, dip or chew, do not go here!
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February 2021 by Harmony Horn
Giving a good review specifically for an employee there, named Justin who helped my disabled mother get gas tonight. She asked him to open her gas cap but he told her that she could just get back in the car and he would pump the gas for her. Thank you very much Justin!!
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December 2020 by Dan Corry
I purchased a coke and when I went to drink it, it was flat and grose. then I looked at the expiration date and it was almost two months expired. They sell expired food items and then will not make it right when you let them know. They tell you it is a consumable item so they can't do anything even with the receipt.
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July 2020 by Shalan Ziemianin
This store has improved in some areas over the last couple of years, but unfortunately customer service is not one of them. The food items in the cooler tend to be out of date and in poor quality and when brought to management attention nothing is corrected. Went in yesterday and they blatantly refused to make a turkey wrap and the Store Manager Tom was present and did nothing to correct the situation. I will drive out of my way to avoid this store, will not EVER use them again. Store 411 on New Hope and Dixieland has much better management and a more competent staff, and everyone is friendly and accommodating.
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November 2019 by Cheryl Bonner
Today between 12:30pm and 1:00pm my husband stopped to pay for gas and a large drink with a $100.00 bill and unfortunately didn’t count his change back until we were to far away and realized we were shorted $20.00.. not happy at all.
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July 2019 by Baylee Wilson
I came here around 2:30 in the morning for gas, when I arrived the area smelled like rotting garbage. When I looked up the trash cans were filled to the brim with trash. It seems like the workers are lazy.
