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September 2024 by Julie Whyte
Jeff was absolutely fantastic to work with. He is so knowledgeable and kind. He treated us with so much respect and absolutely earned our business with his level of service. The quality of the furniture is above and beyond anywhere else we visited. Very happy we decided to stop in!
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August 2024 by Megan Stoner
Dan was fabulous. He stayed late even though we walked in the door with only 15 minutes until closing. He was informative, professional, and effective.
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August 2024 by Fern Breedlove
Dan was very good to help us find what we were looking for. We appreciate the good service and the quality of the chairs we bought.
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August 2024 by Misty May
Great selection and excellent customer service.
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August 2024 by John Sokolsky
Outstanding experience at the Rogers Havertys furniture store in Promenade. Niala produced an amazingly accurate layout of our living room, then cleverly designed furniture we wanted in the colors and textures that fit us.
Jeff was our salesman who provided expert, friendly advice and helped us purchase exactly what we wanted.
We’ve been disappointed with other stores, mostly due to the quality of the product. We barely got three years out of our previous purchase before the furniture fell apart.
Furniture delivery was inside of two weeks from purchase. The delivery men took care to set all the furniture per the design, with great care, and they were even ahead of time.
We cannot express strongly enough how great the staff and quality of furniture are at Havertys. Fantastic experience!
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July 2024 by Bebe B
We went to buy a new sofa and the sales consultant that assisted us as well as the woman that processed our payment were both absolutely delightful to work with! The store is beautiful and feels luxurious and the customer service is top notch!
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May 2024 by Patrick Pittman
Having to do an exchange with the insurance plan bc my couch broke and was discontinued.
Although that was disappointing bc we really like our couch, and there was some miscommunication initially, havertys worked it out and came through imo. New couch is 4+ months out, and that's ok, and they figured out how to use the insurance $ as total down payment, rest due before delivery. I'm overall happy with the transaction, so far.
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May 2024 by Rhonda Rathje
Anna was terrific. She was very knowledgeable about the different kinds of mattresses. She answered all our questions. Very personable. She made the experience fun!
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May 2024 by Peter Stamile
The experience was great - we found what we wanted, they had it in stock, and Jeff the salesperson made it very easy and was very knowledgeable. Great & Easy Experience.
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March 2024 by Tracy Tucker
Outstanding quality, selection and the staff are the best. We had a great time selecting furniture.
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March 2024 by L B
Excellent customer service. Will be back. Thank you
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March 2024 by Michelle Peiss
Best customer service experience I have ever had while purchasing furniture and just great customer service all around.
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March 2024 by Danielle
Lots to look at and salesperson was very nice.
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March 2024 by Courtney Burlingame
Cheryl was very kind and helpful. The experience was smooth and easy!
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March 2024 by Arlene McGarrah
Sales person gave us space to look around the store.
