-
December 2023 by Michelle Anzalone
If I could leave negative starts I would. This is by far the worst hotel I have ever seen in my life. I checked in for 5 nights online before arriving to town. Their pictures online looked like it was a cute little hotel but they must be really old pictures that they have posted. I tried to get a refund but the manager Sunny is saying that they will still charge me for one night even though I was only in the room for less than 10 minutes. I'm still waiting to see if they actually process the $50 refundable deposit. This room was so filthy and stunk so bad. Avoid this hotel!! I have pictures of the room but I am unable to post them here.
-
December 2023 by Silver Cruz
Best hotel in townBest staff in townBest prices in town, just can't beat
-
December 2023 by Carl Jinnett
the rooms are pretty cool the owner was super helpful he actually gave me a 7% discount to make it work in my
-
December 2023 by Robert Crow
Terrible hotel.Staff was not friendly.Maid yelled at me for putting a bag of trash out while she was doing rooms.Extra charges on site after booking online.Room was dirty and bed wasn't clean.Smelled and they have a rule you can't open a window to air it out when it is 70 outside.
-
December 2023 by Amanda Khuzkian
Very accommodating, clean, comfortable. Great location. Great customer service.Rooms: Decent size rooms.
-
December 2023 by Savannah Duncan
This is the WORST hotel I’ve ever been to. 1st day we notice furniture looks old and worn. The bedding was too small for the bed. The front desk lady couldn’t stop talking about fees. 100$ pet fee for having dog (which was never in the hotel room) , NEVER GAVE US OUR 30$ DEPOSIT BACK AFTER CHECKING OUR ROOM ON THE LAST DAY AND SEEING THAT NOTHING IS WRONG. on the last day a room 2 rooms down was packing there stuff to leave and told me they found BED BUGS. After confronting the front desk lady and trying to work with her she was completely disrespectful so we asked for the BOSS she then proceeded to tell us he’s busy and that were getting the cops called on us. I would never go here again. They need an inspection for sure... way against modern day policies.
-
December 2023 by Tae Dixon
Very very awful! I hated my two day stay here. The man was a gentleman but his wife or girlfriend that works at the front is completely disrespectful and needs to take consideration how she speaks to people. She’s very rude! She really tried to scam me out of my money and she wouldn’t give me my $30 deposit that they ask for. Oh yeahh and she threatened to call the cops because I wouldn’t leave and I wanted to talk to other manger. Her the man I was dealing with the first night. But when I was checking out he was on the phone. I wanted to wait til he got off the phone but she wouldn’t let me talk to him and threaten to call the police on me. This is the worst hotel experience I have ever had. We didn’t have to let things go this far. She could’ve just gave me my $30 deposit like they said they were gonna. I’m never coming back here again! And I would recommend to anyone to please don’t waste their time staying here.
-
December 2023 by Heather Hodges
One of the worse places to stay ever they have Roaches in the rooms and they all have attitudes. No one told us when check out time was so we Assumed it was 11AM like any other place we'll we was wrong they literally came to are room at 10AM and kicked us out when we told them we thought it was 11AM like any other place around the room made started yelling at us about what time it was we did tell the manager about her being rude and all he said was it's OK she must of had along morning and left it as that we also told him about the Roaches in the room and he called us liers. I would definitely NOT Be.going back.
-
December 2023 by Harley Schrock
Got here was charged extra to get room I already paid for. No refunds or I'd leave. The room looks like a low budget horror film. Everything is broken or close to. There was cockroaches on the walls to greet me. It's gross for price.
-
December 2023 by Jessica Richburg
The service is great! I made a mistake by booking the wrong night, which added complications for them and they accommodated me even though they didn’t have to and a refund wouldn’t have been possible either. The people here care and do a great job. The room is overall normal for the price and is cleaned well. No mold or mildew and clean towels. The sheets are clean, but I could see some old stains that seem to be evidence of bedbugs. I looked to check the mattress corners and found the mattress and the boxspring are encased as they need to be and must always stay that way when treated for bedbugs. There are no stains on the encasings or the layers over them. I don’t know what to say about the location because location is not something which typically concerns me. I just need a place to stay close enough to where I need to be in the morning.Noteworthy details: There is often a stigma about bedbugs; however, they are a common pest that have evolved closely with humans. They can be irritating, but they do not spread disease like fleas, ticks, and mosquitos do. The problem is they set up camp and live entirely off of us, but if you catch them early, they can be dealt with quickly to stop them from spreading. Just don’t place any of your luggage on the ground, wash and dry all your clothes and bags when you get home because high temperature kills them—120 F or greater. Steam your suitcase or find some other way to get it hot for a while, but not where they can run from the heat and into your house.
-
December 2023 by Tom Gilligan
Room was very clean. Bed comfortable. WiFi was not great. The owner was amazing. He put me onto great MTB park located within riding distance (Railyard) and let me know about the Crystal Bridges Museum which was awesome. He also was very cool with me bringing my bikes into the room.
-
December 2023 by Jason “GoatMane” Savage
It's definitely not horrible. I believe the owner stays on top of any drug use or anything out of the ordinary. Their decent rooms for the price. Definitely wouldn't say "omg you need to go here" but I also wouldn't tell you not to go.
-
December 2023 by Angela Tomasiello
If I could give 0 stars or better yet negative stars I would. Over $80 a night plus a $50 deposit. The room was awful… holes in the walls, timers on the bathroom light, what appeared to be cat litter or something similar on the countertop… no visitors unless each visitor pays five dollars before they enter the gas room and staff is rude and unreasonable. Wanted to charge me an extra $20 to have my two infant children in a pack and play that can’t even walk or crawl. Plus an extra $50 deposit for having babies then him knocking at 10 o’clock this morning and told us we needed to leave because a friend of mine who has a very small emotional support dog was holding the dog in the room and refused to give us a refund for a second night And said they were holding the deposit until they could check through. I have asked for the number to speak to the owner but I doubt anything he will say is going to make the experience any better I do not recommend this place and refuse to ever go back who do you pictures of the room on Donnie? Extra charges everywhere… can’t even use the microwave in the room… because one of the rules is no cooking in the room?!?! Then why put a microwave in the room?!? Awful awful awful… I will be disputing my deposit when they will surely be trying to keep it for no reason. We took pics of the room before thank god!
-
December 2023 by Thomas White (Russ)
What a wonderful stay. Clean, quiet, decent bed. Thank
-
December 2023 by Sher Bear
We come here for awhile now. NOW The deposit is never returned. They find ways to keep it. The shower and tub is never cleaned. We found blood in our shower that wasn't cleaned. There was black in the shower.They day if towels have stains they keep the deposit, well most of the towels have stains in it.The prices have raised over the years, but the cleaning and value hasn't came up.They don't have extra pillows or comforters. They don't clean the pillows or comforters. Gross. We didn't have problems till last 2 years.
