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May 2023 by Lori Dixon
Fantastic selection of clothes, shoes, + accessories. I shop here often because I work nearby. The store is clean and peaceful. The people working there are always helpful and attentive.
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January 2023 by Maria Gonzalez
I went this past Saturday 1/21/23 and I don’t remember the girls names that were there but they were absolutely amazing. Beautiful clothing, amazing quality, and at a good price. I’m very happy with my purchases.
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January 2022 by Laney Carlson
I went in today and I’m not sure who the young lady with balayage hair up to her mid shoulders, a gray tank top, and cheetah face mask was giving me attitude… she was very rude to me and would stare but wouldn’t help out even-though I was struggling trying to find something. Not only that but she was on her phone it felt as if she was recording me awful and immature. I would love to speak to a manager next time I come around.
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May 2021 by Jennifer Sanchez
Staff was very friendly and so many cute options as well as accessories and options for gifts.
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April 2021 by Brynna Bush
This week, while shopping for prom jewelry, we were refused service at your store Francesca's. Even after being informed of our medical exemption, Francesca's still refused to serve us maskless. This is a violation of the ADA, a federal law. The same federal law that requires retail stores to keep racks 36 inches apart to accommodate wheelchairs. Our state no longer has a mask mandate.
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October 2019 by Savannah Smith
Love looking here for all occasions. They have great jewelry, clothes and other small trinkets. I like to look here for gifts for friends or co workers. You can’t ever go wrong.
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March 2019 by Clinton Sledge
Helpful and friendly staff! Attractive quality product.
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September 2018 by ana hernandez
They ALWAYS close early. Unless it's a manager helping you, the associates are always rude.
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July 2017 by Summer C.
I have always liked Francescas - I've been to numerous locations! This store is located in the Pinnacle Hills Promenade outdoor mall. There is street parking out front, and larger parking lots on the "outside" of the mall. Customer service has always been good here from my experiences. They have beautiful, stylish clothing, shoes, jewelry, home decor, purses and other accessories. You can always find something here!
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May 2017 by Casey Mathews
Myself and four other ladies visited this store yesterday. We were using 2 of the 3 fitting rooms they had available and the sales girl came and rudely motioned and told us to move our "stuff," which was our children in a stroller, out of the way of the fitting room (that we were not blocking) so others could use it. I have never felt so disrespected in a store before. We all 5 ladies put down all the items we were planning to purchase and will never return to this store again.
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November 2016 by Jonathan Rutherford
As we walked in it looked as if we were being watched. Wonder if shoplifting is a problem here?
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August 2016 by Stephanie Barr Twist
Horrible customer service. Call before you try to make a cash return. Apparently they can't make a cash return if they haven't made a cash sale for the day. I called corporate to verify this and it was a bogus policy. They just did not want their sales to go into the negative for the day.
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July 2016 by Sara Scott
I typically do not give reviews. Walked into the store to see a young woman smiling at me while folding a shirt, I could tell she was about to greet me and before she could even get the word "hello" out of her mouth a tall woman with long black hair walks to her and says "say hello, be loud. They want you to greet them instead of folding clothes." In the most rude tone. Being from management I am all for greeting customers but the first thing I heard was the "manager" griping to her employee. Didn't even give the poor girl a chance. The manager seemed to have a bad attitude and didn't talk to a single customer that walked in. To the young girl doing her JOB. you're doing fabulous.