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January 2024 by Matthew Anderson
Fire stone winterforce2 tires are amazing for the price that they are in this snow.
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January 2024 by Betina Post
Amazing service the only thing I didn't care for was they should mention the app and that there are coupons available. I had to ask about the coupon for an oil change.
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January 2024 by KrakerPudin
Friendly staff, professional. Good times.
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January 2024 by Tom Newell
Great guys fantastic service...
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January 2024 by John Schillinger
Joseph and the staff are fantastic to work with. I recommend them to everyone I know
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December 2023 by Brent Applegate
Joseph and roy are extremely friendly and knowledgeable. They explained my issue in a way that was easily understandable and completed my repair promptly.
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November 2023 by Teresa LEWIS
Came in to get my car serviced and the manager asked who had the maid car. My car was new and it was its first service so I was concerned what what wrong with my car. He started talking about floors and keeping them clean, I had to stop him and ask if there was anything wrong with my new car, he said no everything is great and went back to talking about the floors and customer service area. He hired me to clean for them biweekly. They have been taking care of me every since, and I have been keeping the store clean. Great bunch of people, never try to get me to purchase things I don't need and always make sure I'm taken care of.
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November 2023 by Carl Wotowis
Had a nail in our tire and needed a quick repair since we were heading out of town. Firestone got us in immediately and repaired the tire quickly. Thanks Firestone, you saved the day.
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September 2023 by Ryan Kimbro
Do yourself a favor and go anywhere but here. Scheduled an appointment for 10 am and it took 2 hours to do an oil change. And then they put the price at $118, absolutely ridiculous. They told me they would give me the quote for the amount so I just waited then they didn't tell me the price until they were done. Everyone is cheaper than here.Service: Oil change
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September 2023 by Ethan Roberson
Wife went to try and get her oil changed at this location and an associate tried to tell her she needed new tires. Tires were just replaced 6 months ago and have plenty of tred left. Nice try firestone, very bad business practices.
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September 2023 by Remzzy
So much better experience. Friendly staff and fast service as well as a nice clean store. I will never go back to the other Firestone in Rogers.
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September 2023 by Ellisa R.
I went in today to get an oil change. Once the guy looked at my car he tried to tell me I needed new tires. I had only had mine for 6 months and they are still in great shape. Also the price for the oil change was 3 times anywhere else. I'm so sick of men in these shops thinking I'm stupid. 0 out of 5 would not recommend.
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August 2023 by Joe James
I urge everyone reading this comment to stay away from this place! These people will SCAM you out of thousands of dollars!!! One manager Joseph calls and says one thing, while the other manager Robert calls hours later with additional problems. Tried to scam me on over 2000.00 dollars. I had also requested a tire rotation and I was told that my tires were rotated, when it was clearly evident that they weren’t. These people are NOT trustworthy of anyone’s business. If I can rate less than 1 star I definitely would.Services: Brakes
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August 2023 by Izzy Adams
Very rude. I came in for an oil change and see if I can get the spark plugs changed, I was talking to the person behind the desk, and some mechanic came into the conversation and said no to changing spark plugs and that the oil change will take until the end of the day. Very condescending man. Couldn’t even bother to look me in the eyes when he was talking like so.
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July 2023 by Kevin Puckett
Sent my daughter here today to have brakes done. She chose this location because she had purchased tires there previously. If you value honesty, integrity and trustworthiness, you will want to avoid this particular Firestone. She got a quote for over $1,000 for front brake pads… a little high I thought, so I asked them why it was so high and was told it needed calipers, new brake lines, rotors etc…they also recommended wiper blades (which had been replaced last month). I informed her, that I would be asking for a second opinion. When my daughter returned to pick up the truck, the young lady was extremely rude to her. Ok… maybe I’d offended her. We ended up taking her truck that day to Pro Tire in Springdale my daughter told them what Firestone told her and left them to it. We got a call on 30 minutes telling us that the truck did not need calipers or brake lines and that whoever told us that flat out lied. Pro Tire charged us $400 for the job.. $600 less than Firestone. It is so unfortunate that they tried to take advantage of a single girl. That $600 they were trying to get cost them a lifetime customer.
