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November 2023 by Natalie K.
I have never been treated so bad by a pharmacy! They did not have all my medication, which was not an issue, and when I tried to offer some help the gentleman pharmacy interrupted me in a rude tone " I got it thanks" he continued with his attitude, keep in mind I just left the dr with an upper respiratory infection I was in no fighting mood. I told the gentleman to please stop talking to me in that tone he then threw my medication down and said "someone else can help you" I was left there speechless. The "lead pharmacist" was not any help I asked to speak to someone about the way I was treated she said she was the manager and saw nothing wrong with the way I was treated. They began to discuss my medication among themselves not to me and very loud so other customers could hear them, they laughed and she said "take your time" I was still at the counter. She then said " you can have a seat I'll call your name when it's ready" in a tone. To be honest I never write reviews but nobody especially people who don't feel good should have to endure such rude staff members! From the other reviews I'm not the only one.
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September 2023 by Google user
The prescription that I was sent a text about being ready was not ready. Another was at the wrong store and had to be canceled before being filled. The cancellation was supposed to have been done already. A third was not due for a day and was not filled. The non-prescription allergy medicine I use never seems to be in stock. Frustrating!!
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September 2023 by Jan Barber
The prescription that I was sent a text about being ready was not ready. Another was at the wrong store and had to be canceled before being filled. The cancellation was supposed to have been done already. A third was not due for a day and was not filled. The non-prescription allergy medicine I use never seems to be in stock. Frustrating!!
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September 2023 by Liz
Always nice even though they deal with some difficult people!
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August 2023 by Kellie G.
I almost never write reviews. I feel compelled this time. This place is so awful. The staff is ambivalent at best. They don't care AT ALL if I am a customer there or not. There is a staff member with dark, curly shoulder length hair that has "pharmacy lead" on her shirt. She came to the window with a mouth full of food - still chewing. She began by telling me that my insurance wouldn't cover my script - to which I explained that I am cash pay, so please don't submit it to my insurance. To this she replied "well, the computer does this and we don't have a choice. That's how CVS wants to do it. ". She then said they don't have that medicine in the store and it would be a month before they can get it. She told me I could find somewhere else. I am a regular, respectful customer of this store. I don't argue or get angry. I mostly feel sorry for customer service people. She was so rude though and almost took pleasure in telling me that they couldn't help. Never again. We have choices on where we spend our money.
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March 2023 by William G.
Rude and disrespectful female Pharmacist. Talked over me and put me on perpetual hold.
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December 2022 by Joy Annette E.
Nice staff very helpful. I like how clean it is and the variety of items they have. Will keep going back.joy
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December 2022 by Benjamin Furstenwerth
Rude and more concerned with talking negatively about customers than helping customers. Weird staff and definitely not professional. This is at the pharmacy
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October 2022 by Maria Hernández
I love this CVS pharmacy . They do a great job at getting and having my medicine on time. Thank you? very friendly pharmacy.
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September 2022 by R L.
Always get my Covid booster shot here I have always had a good experience.Nice clean store Good parking also very friendly Will continue to use them in the future
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July 2022 by Barrie L.
I'm giving 4*s because I like the store & pharmacy, staff has always been helpful, kind and respectful to me. The store is always clean and usually well stocked. Parking is plentiful. My only dissatisfaction is the availability to reach the pharmacy by phone. It is not uncommon to be disconnected while waiting for an unreasonable amount of time. It is also not uncommon to be directed to "customer relations" because the automated voice service does not understand me. All of this is a waste of my time, and highly frustrating, when I have to make multiple calls to ask a simple question like, "Is my prescription ready to pickup?"I am a caregiver for my disabled sister-in-law, disabled father-in-law, and my mother-in-law with Lewy Body dementia - so the last thing I need is to spend an hour trying to reach the pharmacy, being disconnected or transferred, and getting nowhere. Honestly, it is poor service in terms of the phone availability. If I didn't like the staff, I'd give the store 3*s and look for another pharmacy to serve my family's prescription needs. Please do something to improve the phone situation.
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March 2022 by Korey Smith
I'm not sure which is worse, Walgreens or CVS. When trying to call CVS Pharmacy, you can't even get through to a human being. It puts you on hold and then eventually hangs up on you. Will be looking for another pharmacy.
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January 2022 by Robert McMillan
Moved here from Walmart Pharmacies thinking I'd get better service. In the last 8 months, I've gotten the run around twice about their service saying my Rx is ready and it's not. They can not be bothered to answer the phones, you wait on hold for 10-20 just for them to hang up on you. Their drive through is always 4 or 5 cars deep. If you try to go in, it's even slower. There is always at 4 people back there and only ever 1 taking care of customers. Looks like I'm going back to Pharmacy shopping this month. Pathetic and ridiculous!
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January 2022 by GoneMudden
Always great place here.
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October 2021 by Jennifer G.
MULTI MILLION $$$$$ Corporation and you can't get anyone to answer the phone in the actual pharmacy department!!! Question about your RX? And want to speak to an actual pharmacist or Pharm tech, Don't bother calling. The automated phone system sucks. It directs you to the COVID scheduling hotline ... Every time after 4 calls & 30 minutes of my time. Totally NOT the pharmacy and NOT my Pharmacist. It's not much better going to the store... you will wait, and wait, and wait some more because they are UNDERSTAFFED.. I truly believe the staff cares and it's out of their control. But DAMN CVS you are nationwide! DO BETTER. Hire more staff! Up your pay grade. .... Your Pharmacist and Techs are under Extreme Pressure. Step up and be the CVS you should aspire to be. .....And I called at 7:30pm. Come on' that's ridiculous.