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November 2023 by K Cops
Had a bad week. Deaths in family all within four hours. Then problems with phone. Almost to a breaking point. Went in thinking I had major problems. Keri looked my phone within about 3 mins. she fixed it. She was so nice and I almost started to cry. Can't thank her enough. Will be the only place I'll go if I ever have anymore problems. And I'll be asking for Keri highly recommend CPR.
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October 2023 by Nick W
Got my girlfriends back glass replaced on her iPhone 12 Pro on 09/30/23. We brought it in at 12 pm on 09/29/23 and were told it would take less than 6 hours to replace. It wasn’t done until approximately 1 pm the next day. 2 days after replacement we noticed the back glass was already broken yet again, even though it had been kept in the case the whole time. We then tried to contact the store and got the voicemail even though their hours showed they were still open. In person we were told damage is not covered by their warranty and would have to pay yet again to get the back glass replaced. The manager on duty stated the same thing, I would not recommend coming to this store for your phone repair or any repair needs as it seems they use cheap knockoff replacements that will break in a matter of a few days and will not fix their own mistakes.
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October 2023 by Danielle kittrell
Great service, fast turnaround! I brought my phone in to get the ear speaker fixed, and had it back an hour later! Also used another time and she fixed the back of my phone that was cracked! Done quickly and also a great price! Highly recommend for cell phone repairs!
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October 2023 by Brian Heffington
We have used CPR Cell Phone repair several times, and I've always been extremely happy with their service and time frame for fixing everything from Xboxes to phones. The staff is very professional and courteous and the store is always very clean.
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October 2023 by Tijo thomas
They were fast in getting parts and getting my phone fixedEven though it didn't work fine the first time, they did best to reorder the part and get it working fine for me second time under warranty. Will recommend
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October 2023 by Nick W.
Got my girlfriends back glass replaced on her iPhone 12 Pro on 09/30/23. We brought it in at 12 pm on 09/29/23 and were told it would take less than 6 hours to replace. It wasn't done until approximately 1 pm the next day. 2 days after replacement we noticed the back glass was already broken yet again, even though it had been kept in the case the whole time. We then tried to contact the store and got the voicemail even though their hours showed they were still open. In person we were told damage is not covered by their warranty and would have to pay yet again to get the back glass replaced. The manager on duty stated the same thing, I would not recommend coming to this store for your phone repair or any repair needs as it seems they use cheap knockoff replacements that will break in a matter of a few days and will not fix their own mistakes.
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September 2023 by Mabel Serrano
Straight forward quote and explanation of services. Had to order my display replacement and took a couple of days but not long at all.Pickup was fast and easy too. Phone works great besides some issues with the fingerprint reader, but I was told this could happen - no big. Thanks!
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September 2023 by Joe Lee
420th review!!!! idk should i win something for this? Also they did a amazing job on cleaning out my charger on my phone. Great customer service!
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August 2023 by Joshua Daniels
Was worried my phone was messed up went in, they suggested something to try 1st that wouldn't cost anything. Phone was better. They did their job, they did it quick and they didn't try to rope me into a bunch of unnecessary fixes and things like that. Will definitely return if my phone gets messed up again and recommend other people to try it out.
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July 2023 by Molly P.
i made an appointment to get the back glass of my phone replaced and they said they could do it at 4. so i came in and they said well sorry we actually can't do it today, it won't be finished today, so after driving 45 minutes here, they lied. super rude. will never go back.
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July 2023 by Jacque Westring
Thank you so much Emma and Kari for retrieving all my data from my broken phone and updating my new one. I was sure I would have to replace the screen but you were able to do it with a temporary screen. I know you saved me a lot of money by being honest and offering that option. You are my go to place if I ever need cell phone repair in the future.
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July 2023 by Arrow Mckinnon
CPR has saved me more than once with my phone not working. Kari, specifically, went above and beyond my expectations, as I have seen her doing for others as well. She and her team are top notch and I will always refer my friends, family and neighbors to this location in Rogers because of the excellent service ive been provided.
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July 2023 by Jeanne Smith
I had a repair at another CPR but apparently they are not connected. Now I'm traveling , the repair was not done correctly and I try to contact another CPR and they can't be bothered to answer the phone. I suggest using a service that guarantees their repsirs
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June 2023 by Paige Fenner
My iPhone 11 was stuck in restore mode for days, and I definitely thought I’d have to buy a new phone. Only after 30 minutes they were able to get my phone back on without having to factory reset! Best place in town!!
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June 2023 by Delia Marcum king
They are so nice. Got a phone for my husband ( it was supposed to be ready for USA. But after an hr trying to link to AT&T it wouldn’t. Found out it was an international phone. But they did tried ❣️
