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September 2023 by Tiffany Scott
Great banking experience. Customer services is superb and I am quick to get in and out.
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May 2023 by William
Apparently all bank of America's open at 10 am not 9 am so here I am sitting in the heat in the parking lot waiting for the freaking bank to open.
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April 2022 by Randy Smith
A great bank! But apparently now the drive thru closes at 5pm! You just lost a Blue Collar customer! Thank you
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October 2021 by K Rivas
I have Banked with OZK for quite sometime now . I received a letter in the mail in late September early October saying they were going to close my accounts. “Very Unprofessional” of them to send a letter . I didn’t even get a call explaining why my accounts were being closed . STILL NO EXPLANATION! They called today though. They wanted their safety deposit keys back . Really!! Still no explanation. It’s October 27th and they are calling Now for their keys and not to explain what happened . WHAT A JOKE of a bank . If anyone is really thinking about banking with these people I’d say DONT! I feel they cancelled out my account because they weren’t getting paid from it . They weren’t making money off me . They try to control the account by what you spend and pull out . I’m SO not sorry for spending my money the way I see fit ! If you happen to bank with these people KEEP on your toes and watch your back! They’ll smile to your face and close the account behind your back. Thank god “not the bank” I had time to switch everything over . These people just use and abuse you then trash you when they aren’t making anything from you.
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October 2020 by Kristy
I have Banked with OZK for quite sometime now . I received a letter in the mail in late September early October saying they were going to close my accounts. “Very Unprofessional” of them to send a letter . I didn’t even get a call explaining why my accounts were being closed . STILL NO EXPLANATION! They called today though. They wanted their safety deposit keys back . Really!! Still no explanation. It’s October 27th and they are calling Now for their keys and not to explain what happened . WHAT A JOKE of a bank . If anyone is really thinking about banking with these people I’d say DONT! I feel they cancelled out my account because they weren’t getting paid from it . They weren’t making money off me . They try to control the account by what you spend and pull out . I’m SO not sorry for spending my money the way I see fit ! If you happen to bank with these people KEEP on your toes and watch your back! They’ll smile to your face and close the account behind your back. Thank god “not the bank” I had time to switch everything over . These people just use and abuse you then trash you when they aren’t making anything from you.
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August 2019 by gabe Olson
Garbage, bank went to the drive trough 4 mins before closing to make a $3900 withdrawal on Friday.... And the woman refused to help me that's bad customer service In my opinion.
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September 2018 by Amanda Johnson
Love this bank and LOVE Christie and her gang at new hope and pleasant grove! She is awesome as well as the staff at both locations!
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July 2017 by Kati Gilmore
This Bank of the Ozarks location is top notch. They offer very low interest rates on personal loans and services are delivered in a timely, customer focused fashion. I would encourage anyone to look into what they have to offer.
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March 2017 by Walker Dyer
Great staff