8AM - 4PM
1703 River Pines, Boulevard, Pine Bluff“Join today 10 Mar 2021. So far experience was good. Transfered from Simmons Bank today after being on the phone with Simmons for over 2hours trying to get online to work. There online software sucks.i hope the experience with FFcredit union is better.”
“The service here was fantastic. Everyone was extremely helpful and took care of me in a timely manner. If I didn't live so far away from a bank of america I would definitely continue to use this branch!”
“I recently had surgery at Jefferson Regional Medical Center (JRMC) in Pine Bluff, Arkansas, and I wanted to say that from "door to door" I received exceptional care at JRMC! The surgical team treated me with the utmost respect and compassion, and I felt listened to throughout. The JRMC surgical team (in Same Day Surgical - Sylvie, Tori and Alexis) and ( the o.r. team - Dr. Michelle Eckert, Angie, Ashley, Nick and Nel ) put my well-being first, from concern about my comfort level to caring about my privacy before, during and after surgery. The treatment I received throughout my procedure was professional, courteous, respectful and pleasant. After the surgery, again checking my comfort level, they discussed care with me as well as leaving me with detailed after-care instructions. I couldn't have asked for a better experience if you had to have surgery! I could have chosen to go somewhere else for this surgery, but I'm so glad I chose Dr. Eckert and JRMC to help me.”
“I recently moved to Pine Bluff, AR from Texas and was in need of a local bank. But, not just any bank where I would be a number or a quota met! My desire was to establish a long lasting, enjoyable personal and financial relationship. I know, expecting this from a financial institution, some would say, is a delusional expectation.....or just a dream!! Yet, I began my search online and to my surprise there were so many banks here. I had to narrow my choices and did so by reading the reviews. The Pine Bluff Cotton Belt Credit Union located in White Hall, per my research, ranked far above it's competitors. From the initial phone calls with Ms. Christi and Ms. Kathy, to the warm greeting as I entered the doors was so comforting. Ms. Haley McCall, New Accounts Specialist, patiently, yet exuberantly, educated me on all the amenities her CU had to offer! She sealed it for me! But, there's more! I was introduced to Ms. Morgan Menard, who I didn't know, at that time was the Branch Manager. This, small framed, young woman with an amazingly huge heart, and never-ending drive of enthusiasm and optimism worked tirelessly in helping me to achieve goals that I could not have imagined! She made it all make sense, the HEART of this location...."As, the head goes, so goes the body"! I watched as this team of exceptional individuals worked together in unity to achieve a common goal...helping me to obtain MINE! This PBCBCU in White Hall, Ar, embodies the spirit of EXCELLENCE: exceptional customer service, symmetry, and atmosphere, with a caring heart!My experience far exceeded the reviews I read online and my own expectations!Delusional, no...dream, no.... REALITY, yes...at PBCBCU, White Hall Ar! With sincere gratitude and appreciation, thank you, my PBCBCU family!”