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“I started Chase accounts in 1991 in Indiana and service has been spectacular as I only use the mobile app. When I arrived in Arkansas the closest one was in Louisiana, and that was only an ATM. I knew they would arrive here sometime. Their security measures are top notch and have never failed to resolved any discrepancies ASAP!”
“Let me just express the amazing service I received from Shaquayla Rankin and Andrew Kerchner! Shaquayla was fast and efficient, processing my check and cash back. The bank went through its top notch security procedures and Shaquayla with Andrew worked to make the process seamless! This team communicated effectively with me by answering questions with professionalism and courtesy! I hope to see Ms. Rankin and Mr. Kerchner again.”
“Cynthia - the manager here is quite amazing. I was having a medical episode and along with taking care of why I was there, she helped me to address it as well, most people just look at me funny. Thank you Cynthia.”
“I just opened an account with Regions, and was surprised that they were so friendly and helpful. I found them all to be friendly and knowledgeable, and eager to help me open the account. I look forward to banking at Regions.”
8:30AM - 5PM
4600 John F Kennedy Blvd, North Little Rock
Banks
“Great bank and wonderful people. All the staff have been there for over 5 years and they know everyone. Very helpful and the best loan rates anywhere. Love this branch!”
“Anthony set up my check account 3 months ago and also made couple phone calls to check on me after my account opening to make sure I don’t have any questions. I don’t really check my voicemail until now, sorrry for super late reply. I decided to write a review to compliment Anthony and his dedication to provided exceptional customer service! I would like to provide the 5 star service to Anthony.I would also like to give one advice to BAO executive team. Please upgrade the computers at this branch, they are very slow and old. Really slow down the process of getting my account Sign Up. I was honestly a bit shock to see they are still using computer hardware that is from 1995. Other then that everything is great!”
“I don’t even bank with them but if I’m not close to my bank this is the only one I’ll go to. The only ones who charge .80 cent meanwhile other banks charge 3.00 if you don’t bank with them so it is respect I love that about them”
“I went to the drive through and they seemed to be short of people on this day, however I moved right up to the window and the staff was great. I was going to move my checking account to another bank, but I’m staying with US Bank.”
“Best bank ever!! My account was compromised and my info put on the dark web and the fraud dept. was aware and took the steps to secure my accounts before I even knew there was an issue Customer service was awesome!”
“Most of the time I get good fast , friendly service . I remember a few years back when my grandmother died and I had p.o.a , they were more then helpful . They did a whole lot more for me than Bank of America ( whom I wouldnt recommend to my worst enemy ) Usually , if there is something to complain about , I would say it is the wait time . This seems to be mostly at certain times and days of the week . The problem seems to be not enough tellers at the front counter , or difficult customers that want to argue or do other things to make their jobs more difficult . I feel that maybe some of the stress could be taken off the backs of the tellers by those that I see sitting around behind desk doing what appears to be not much of anything . I feel that during times of rush , it would not hurt them to get up and help at the front counter . no job should be considered beneath them . However , I would still choose this branch over many other local banks .”
“i just went through the drive through and my mother was SO rude to the lady working and i feel so bad, she did a great job and was kind regardless of my moms horrendous attitude. i never got her name but she did wonderful.”
“Ms Stephanie and Ms Serenity helped us process everything correctly and swiftly. They made sure we had understood everything displayed in front of us. They also talked to me about possible job opportunities in the future. They made my day.”
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“All Customer service representatives were very positive in their attitude and efficient in handling a somewhat large critical transfer to another financial institution. Thank You AFCU.”