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July 2023 by James Johnson
While on the road to visit my mother who was ailing I had car troubles and stopped in this dealership desperate for help. They got me back on the road quickly and with compassion. I highly recommend them.
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July 2023 by Jaci P.
Ive bought two vehicles from this dealership. The sales department are great & amazing, but the service department can't seem to get to your vehicle when there is a problem. Ive had to pay out of pocket twice to have my vehicle repaired, I have a warranty. "They don't have time".
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March 2023 by Tony Wright
Outstanding
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December 2022 by Rhonda Mobbs
Friendly service, great work.....chris couch is AWESOME to work with......
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June 2022 by dakota prewitt
Brought my car in for a service. Got the car back and noticed that the top of my steering wheel was scraped up at the leather was flaking. Immediately made them aware of it and they asked me to bring it in to look at it. The manager looked at it and said there was no way that his guy did it because he wears gloves. Accidents happen, but I was basically written off and they said they would try and fix it and let me know it is now been over a week and I have not heard anything. My car has 18,000 miles on it and was in pristine condition. Very disappointed with the customer service and how the manager acted towards me .Service: Oil change
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May 2022 by David F.
Well I did most of everything my self I picked a car a 2022 Equinox was approved and good to go. Then they sold it to someone else with out even notifying me. I then pick a second car waited for it to be delivered once it was delivered I took home my new car but it took over a month for me to get my paperwork for my car tags. I asked repeatedly for some update from my salesman David Williams and he blew me off until he got tired of me asking then he gave me the Russell Chevy general number and was again promised that it would get resolved by A manager called price but that date came and went with out one word from him. I then again had to call Russell and insist on talking to a manager Steve Woods FINALLY looked up what the problem was and found that they sent it to my old address. It just seems like I only got some to look and help me after I want to return the car. I am 56 years old I have bought several new cars in many different states and this was THE WORST EXPERIENCE I have ever had buying a car.I Love the car but there are lots of dealers in this state. You guys should remember that. I am not someone to be treated this way and forget it. I will go to another dealership next time. They ONLY CARE ABOUT GETTING YOUR MONEY AND NOT SERVICE OF ANY KIND!
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January 2022 by LaBrenda Cohens
Had my vehicle a week and RCSD did not communicate what was wrong with the vehicle. I called to find out the status and was told the vehicle was ready to pick up.
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February 2021 by Richard AMMONS
Service representative was very courteous and Service work was done in a timely manner.
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January 2021 by Dave Benton
Best service department. Very professional staff
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March 2020 by katrina anthony
Great service
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December 2019 by Shini Gami
Friendly and professional. Have been coming here for years and wouldn't use any other mechanic. Love them!
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September 2019 by Aalaiyah Muhammad
Good friendly service
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April 2019 by Joel Wyllia
I work here
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March 2019 by Montez Porter
Friendly advisors
