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July 2023 by Jaci P.
Ive bought two vehicles from this dealership. The sales department are great & amazing, but the service department can't seem to get to your vehicle when there is a problem. Ive had to pay out of pocket twice to have my vehicle repaired, I have a warranty. "They don't have time".
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February 2023 by Google user
Excellent service \\u0026 I love my Equinox!!!
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February 2023 by Kathryn Haseltine
Excellent service & I love my Equinox!!!
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May 2022 by David F.
Well I did most of everything my self I picked a car a 2022 Equinox was approved and good to go. Then they sold it to someone else with out even notifying me. I then pick a second car waited for it to be delivered once it was delivered I took home my new car but it took over a month for me to get my paperwork for my car tags. I asked repeatedly for some update from my salesman David Williams and he blew me off until he got tired of me asking then he gave me the Russell Chevy general number and was again promised that it would get resolved by A manager called price but that date came and went with out one word from him. I then again had to call Russell and insist on talking to a manager Steve Woods FINALLY looked up what the problem was and found that they sent it to my old address. It just seems like I only got some to look and help me after I want to return the car. I am 56 years old I have bought several new cars in many different states and this was THE WORST EXPERIENCE I have ever had buying a car. I Love the car but there are lots of dealers in this state. You guys should remember that. I am not someone to be treated this way and forget it. I will go to another dealership next time. They ONLY CARE ABOUT GETTING YOUR MONEY AND NOT SERVICE OF ANY KIND!
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February 2020 by don harris
Nice people always helpful fast service many thanks.
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May 2019 by Audrey Wright
Friendly customer service and inexpensive parts for my 2013 chevy cruze
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February 2014 by KEVIN STRAYHORN
Russell Chevrolet ... Great place for Sales / Service / Parts . I repair a large number of Collision damaged GM Trucks and Cars. I rely on Russell Chevrolet in partnership to keep our day to day production flowing and to meet the High standards required to restore today's precision engineered vehicles. Thank You, Custom Auto Service Inc. // Auto Collision Specialist Since 1980
