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September 2024 by Aaron Fipps
My daughter broke down and we called phoenix towing. They came out and towed her to the repair shop. No issues at all. Great service. It's nice to know that my daughter was taken good care of.
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July 2024 by Jon John
I scheduled a tow. When the time arrived they were a no call, no show.
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June 2024 by Sarah Peek
Worst Customer service! Poor Business ethic! I wish i could give 0 stars. Called to schedule services and was told they would call me back that afternoon to set it up, okay that's fine. Never received a call back, tried to call them 3 times, the first time the phone was picked up and nobody said anything but i could hear background noise, but nobody spoke. Second time it went to voicemail and it was not set up. Third time someone finally answered and was not friendly about anything at all, we got the appointment set up for 9:30 the next morning. Time came for them to pick up my vehicle and waited 15 minutes past and gave them a call, at that point the man that answered said "oh yea we are running behind" i said "how far behind" he told me about 10 :30 (so an hour behind), so i replied with "so nobody could call me and let me know?" He said "we are just running behind" and i told him that we had to be at work by 10:30 and could be here, and he replied back to me with "well i cant help that, so you want to cancel? " I said yes and it would have been great to have gotten a call, and before i could finish that statement he hung up on me. They never apologized for THEIR mistake and poor business ethic.
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March 2024 by Joel Dill
I needed a tow and I called phoenix towing and they were very quick to respond to me and get me off the road I highy recommended them
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January 2024 by xXBedlamites GamesXx
They were absolutely wonderful really nice people and took care of the towing as fast as they could
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January 2024 by Trae Reed
Darrel was great! immediate response, great price, very professional....definitely recommend!!!
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December 2023 by Ty Moore
Absolutely great service! Very kind folks! Were more concerned about my wellbeing after the accident than the officers who responded! Highly recommend!
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November 2023 by Cole Kubis
Awesome service called around 8:00pm bc I was locked out of my semi 6hrs from home and they were with me as soon as possible and had my keys in hand In about 30 mins
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November 2023 by Andrew Geer
Helped tow a car from an auction yard at the last minute. They really saved our hides!
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July 2023 by Google user
If you are looking for a rapid and professional repossession company, look no more!! Out of all the repossession companies I have worked with in my 4+ years in the car industry, this has to be one of the best ones I have worked with. Daryll and his crew are always on top of their orders and will always answer the phone when you call. They will assure you great customer service and make sure everything is hassle free EVEN FROM OUT OF STATE! If you are needing a simple car tow or a repossession this is the company to go to! Thank you guys for the great experience. Hopefully we continue to work together in the future.
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July 2023 by Helena Chavez
Absolute worst customer service ever, if i could give it 0 stars, i would. It’s not that difficult to be kind over the phone to someone who’s already having a bad day, especially if they are treating you with kindness despite it all (and if your job is to coordinate with people whose cars have been towed, you can safely assume they are not having a spectacular day). The way the operator spoke to me over the phone was beyond anything i have ever experienced, you would have thought HE was the one paying $370 to recover their vehicle from a predatory towing company.Especially considering that parking in a restricted lot was an honest mistake; this reflected incredibly poorly on the local business who owned the lot from which my vehicle was towed until i learned they had not even called the towing company.
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July 2023 by Sandra Loyola
If you are looking for a rapid and professional repossession company, look no more!! Out of all the repossession companies I have worked with in my 4+ years in the car industry, this has to be one of the best ones I have worked with. Daryll and his crew are always on top of their orders and will always answer the phone when you call. They will assure you great customer service and make sure everything is hassle free EVEN FROM OUT OF STATE! If you are needing a simple car tow or a repossession this is the company to go to! Thank you guys for the great experience. Hopefully we continue to work together in the future.
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June 2023 by Gerald Driskill
Timely, professional service at a great rate. Treated our vehicle after a break down out of town like it was his own. Took care of towing and repair.Service: Car towing
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March 2023 by CHRIS OLI
Traveling cross country...got a flat and needed immediate assistance. Hands down the best service I have gotten. Kind, caring, compassionate, understanding.....so many words to describe my experience. They were REAL people, which is hard to find these days.Knowing I was from out of town, they didn't judge me or rip me off. Which is always a bonus. Being in small town, they were available to assist me on a Sunday as well. Huge plus!Quick, efficient, fair cost, family owned, cared about my safety....also something you dont see these days.Definitely keeping their info for future travels when im in the area. Honestly, i was soo appreciative for their assistance. It was a rough scenario and they were patient and kind throughout the process.Service: Car towing
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February 2023 by Justin Freeman
Called and asked for a tow cause I’m literally 15 minutes away from them. Was told it would be a hour wait and they would get me taken care of. After a hour I called and they said it was gonna be another hour and half and to just hang tight. No updates at all and will just plain waste your time. Please read all reviews before giving your money to these people.
