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February 2024 by Ashley “Smashley” J
They were amazing! Really helpful and didn’t overcharge for services I didn’t need!
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January 2024 by Kaiti Kossow
0 stars. DO NOT GO TO THIS STORE. Had a horrible experience. My husband went in and ask them to put the 2 new tires in the front as we have a front wheel drive car and to rotate the original front tires to the back. They were very dismissive and acted like they knew what he said. When we went to pick up the car, AFTER WE had to call to see if it was done because we never got a notification and the app never updated, the new tires were in the back and the tires in the front were the same as when we brought them in. We called once we got home and realized it was incorrect we called and again they were super dismissive. We explained that the tire pressure light was still on and they said it took 10-15 mi for it to go off, TURNS OUT when we went to a local shop they were able to easily find it was a broken sensor FROM PEP BOYS and replace it. They did offer to have us come back the next day but we ended up going to a local store because they were so dismissive and didn’t seem very interested in doing the job correctly. ALSO! They never put a tire cap valve on our new tires…….When we went to the local shop, they said our alignment was terribly off and so not only did we have to pay for TWO MORE new tires but we also had to pay for more labor and a new alignment.$240 from pep boys for a truly horrible job.
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January 2024 by Jamie stevenson
Very good service
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January 2024 by Richard Grimes
These guys are awesome
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January 2024 by Miracle Love
Business was fast and great ?
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January 2024 by Imawild Hogfan
Excellent hours and they squeezed m in on a saturday where i was fixing to be stranded till monday with my FORMER tire center! Thank you very much.
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January 2024 by Kat S.
Tech took care of me. Service "advisor" was not at the desk, and was in the store talking with the sales associates, did not acknowledge me when I went looking for him. Did not tell me car was ready, again I had to go looking for him and he was watching videos with a customer on their phone. Said here's "your keys" and that was it. I had to ask for my paperwork. He needs to be retrained on professional customer service.
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January 2024 by Jasmine Smith
Fixed my flat tire in as little as 20 minutes! Best place to go in an emergency
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January 2024 by Ghost Face
Great team respectful and honest
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January 2024 by Sun Disco
They got me right in on a snow day on a Sunday! While it was snowing and they might have needed to close the shop for ice but took me in anyway! I would have been stranded with a flat! Thanks Norman! You guys are so nice and so great! Appreciate ya!
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January 2024 by Cynthia Williams
I have been in pep boys alday long. I have finally got my work done. I appreciate Jay for all her hard work she has done. I will only deal with her.
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January 2024 by jason atkinson
Jay was very knowledgeable on meeting my needs on tires. She was very attentive and listened to my needs and didn't try to upscale me to more expensive products,which made me feel comfortable. Great experience! Will return.
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January 2024 by Alvin Robinson
Jay was amazing. The guys took care of my vehicle.. coming back again and again
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January 2024 by Charles Williams-McClendon
Great professional fast service.
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January 2024 by Cynthia Thompson
Great service. They took me in quickly and did a fantastic job on wheel alignment. Friendly service from Jaylene and Norman.
