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August 2024 by Brian Eldridge
Spent a $250 tow fee for the guy to tell me he didn’t want to work on it, it wasn’t worth it bc a couple covers were off of it his mechanic didn’t want to work on it I had told them already b4 I brought it my son in law had some covers off I’m sorry if ur a mechanic shop this really shouldn’t matter. The dude just wants easy to work on stuff they prob complain and overcharge to work on breaks and I wouldn’t even trust them to do that…. If your guys don’t know how to put on plastic engine cover why are you even in business these are not true mechanics at this shop…. If you work on these engines you know where ever bolt and cover go and can do it in ur sleep these people are crooks like I said pick and choose what they want to work on for quick money
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July 2024 by Taylor McCool
The people who work here are so impressive I’m writing this review before I’ve even left. Receiving a complimentary oil change from Nick was wonderful on its own, but I also got the lucky experience of being taken care of by Jill when I got here. She mentioned she normally doesn’t work the front so I think this is notable, because she has been so hospitable and done an amazing job already at giving me great customer service. She was warm, friendly, laughed and joked with me and directed me straight to the couch and coffee bar while even offering me some creamer she had in the back - so not only was she inviting, she went out of her way to make sure I was comfortable while I waited. I don’t even need to see my car done to know I will already be coming back here. Thank you Nick and Jill!
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July 2024 by Gary Robinson
The only place to take your mini or bmw, they are factory trained, and very honest!
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May 2024 by Trae Reed
These guys are great! Super chill, very knowledgable. I had an ABS and engine light on my BMW motorcycle. Jason and John graciously diagnosed a simple issue and didn't even charge me...saved me a trip to Memphis! Thanks guys
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January 2024 by Cynthia Knighten-Torrence
The knowledge and professionalism my husband and I receive are exemplary of the character of the Staff of One Way Automative.
We have a BMW and will not take it ANYWHERE else for servicing but One Way! Keep up the OUTSTANDING Work.
The only complaint I have is that they don't service Mercede Benz LOL!
The Torrences!
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June 2023 by Kimberly Thompson
Jason was very helpful and willing to work on my troubled bmw without question. So far so good
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October 2022 by Donje Turner
I recently brought my 96 318i into the shop to have it looked at. Possibly to have the clutch bled. I had to tow the car over to the shop first off. So a week goes by and no one has even called me and said anything about parts. I decided to call this morning to check on my vehicle and a gentleman said he’d check on it and he’d call me right back. They call me back to tell me they are short staffed and they can not even look at my car anymore and I need to pick it up. I ask him, why even have me bring it over? He said he does not have an answer. I also asked him why they never called me after a week of knowing this? He claims to have been sick. If I didn’t call them today, there is no telling when they would have even called me about my own car. Do not recommend these guys at all.Service: General repairs & maintenance
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August 2022 by JOSH SMITH
Great oil change for BMW
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August 2022 by Baxter Sanders
I wouldn't go there myself
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August 2022 by Michael Wheeler
Always great work and customer service.
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April 2022 by Happie’s Happy Home
This is the absolute worst place to bring your car especially if you are a black woman, one of the owners even told me that he wouldn't resolve the issue after taking nearly 3k from me. As a so called professional he should have told me what would happen after replacing a battery and a starter because there's at least 20 cars there that people left and probably for the same reason.
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March 2022 by Jay Davis
There really great group of guys . That does top of the line work to your cars at great prices ? ?
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December 2021 by John Galloway
I have used them twice now. Much better service than the dealership. I like the dealership, but these guys are way better. Gave me honest answers and saved me money. Very professional and knowledgeable. I can't recommend them high enoughServices: Brakes
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October 2021 by Chad Prestridge
If you need BMW or Mini work. This is your place.
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August 2021 by Len Benfell
Good, as always
