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“Mistakes happen, but it’s how you handle those mistakes that truly defines your character.
There was an honest mistake with the amount of oil that went into my Hyundai that led to some damage to my engine, which unfortunately could only be replaced. They didn’t make me take the car all the way to north Little Rock, which is 4 hours away, but paid for it to be taken to a local shop nearby. Once the shop gave them their assessment, they agreed and took full responsibility. Once they determined that the cost for the replacement exceeded the amount the car was worth, the owner immediately called me and cut me a check for an amount over the price of the vehicle as well as compensation for time without a vehicle and other possible expenses.
I am extremely grateful for their compassion, professionalism, and the respect that they showed me as a customer and human being.
Very happy with how they dealt with it and I highly recommend this shop for anyone needing what they offer.”
“Excellent workmanship. The technician explained the condition of the alignment prior to correction, vehicle drove with no pull or drifting.
The team there are great, very satisfied and I will return”
“This was my first time here & Jpp, MJC and DDB all were very professional got my vehicle in & out in no time wonderful wonderful!. I’ll be telling my coworker as well who were looking for somewhere to get good service.”
“I was changing the rear brakes on a 1996 Toyota Starlet right hand drive got one side in and the other side the Piston seized up. Needed a new brake caliper, contact people in the UK and Japan and no one had rear brake caliper replacements. I found a rebuild kit and call a lot of mechanic shops by Russellville and some in Little Rock. No one could rebuild it until I contacted Joe’s Garage. I just want to say thank you to Joe’s garage team and their friendly staff! My son was so happy to get his car back and driving! I would highly recommend them for any service!!!”
“I booked a 7:30 oil change, so I was first in line. The staff was friendly. The oil change was completed in 15 minutes. I picked the top of the line synthetic oil so it was just under $70. I will be going back.”
“It never ceases to amaze me how awesome the employees are in this division. Kind, friendly, professional, I could go on and on. They do great work as well. Every service provided is a great value for the cost and I am really glad they are open again after the Covid temporary shutdown.Service: Oil change”
“Always good good services when i stop by here! This is my second time getting my PM done here my wait wasn't to long. An again, thanks James for giving me awesome services and answering all of my concerns. Great job with services an time!”
Oil Change
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“Joel was on top of it and he was kind and and kept us informed about our repairs. He offered information he saw about our vehicle that we should address soon. We will be returning to Joel once we have the funding for the repair. Thank you John foe being on top of it.”