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August 2024 by Brandy Dailey
Doctors are fine, but the front desk/billing is awful. I've had so many issues with trying to get things scheduled, referrals going missing, scripts not being sent in, blown off my staff, and the wait times? Insane, every time I have an appointment, I end up waiting at least 45 minutes before I even get back to a room.
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February 2024 by Chad
Dr. Cobb is an awesome family doctor.
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May 2023 by Courtney Edwards
I'm highly disappointed with this doctor's office. I was referred to North Hills Family Clinic as a new patient by a close friend. I scheduled an appointment recently but forgot due to the recent passing of my mother. I forgot to call to cancel/reschedule during my process of making funeral arrangements and grieving and was considered a "no show"(i am sure a doctor's appointment would be the last thing on someone's mind during a time like this). However i called today to see if I could possibly reschedule my new patient appointment and was told based on policy, my reason for missing my 1st appointment was not valid and they could not honor my request. Talk about "HUMANITY" :(
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November 2022 by Glove
Dr. Burns and Sherry are fabulous. The are friendly and listen to my concerns and health problems.
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September 2021 by Linda Morgan
I'm a more than pleased with Dr. Jock and Dr. Chris Cobb, as well his team. I've experienced some difficult days during the pandemic and both doctors have always been available and took care of my issues at a moments notice. I can only say great things about the doctors and staff I interact with, even the front desk staff is amazing!
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September 2021 by GamerJake 54
Been going for over 10 years. Needed 6 pills to make it to next appointment. They said they "couldn't do it". Not pain pills or anything just Lexapro. Dr. Chris Cobb is solid but the ladies up front are pretty terrible and cold. I'm pretty sure these problems never make it to the Doc.
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June 2021 by Tina Harris
The nurse practitioner they have there is terrible! She is slow and doesn't know how to diagnose a thing. The doctor we normally see was out of the office two times and had to see her. When we see Dr Burns...we are in and out in 30 minutes without any problems. When we have to see the nurse practitioner...almost 2 hours and she acts like she doesn't really know what is wrong! Might as well go to the local ER. They need to give her the boot!
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May 2020 by Brady Bauman
I have been going to Dr. Burns for going on a year now. He is a very compassionate, caring, and understanding doctor. He has a polite and and upbeat demeanor. Not only is he very knowledgeable, but he actually takes time to sit down beside you and listen as well. I absolutely love Dr. Burns and would recommend him very highly and I intend to keep him as my PCP for as long as he is in practice.
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September 2019 by Karen A Fraley
Dr Chris Cobb is a wonderful doctor because he cares about your health. He tries to help educate you about your diagnosis and what you can do. His goal is to see you healed. So many doctors listen and then write a prescription and send you on your way. Dr Chris Cobb is genuinely concerned!
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September 2019 by Marianne Hartsfield
I had been informed that my PCP was no longer "in network" with my United Healthcare coverage so I went on a search to find a new PCP for both me and my son. My son was able to schedule an appointment here and was seen within a couple of weeks. I, however, was refused service and when asked for the reason why, my reply was simply "I don't know."
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September 2018 by B Schulte
Have been Dr Burns patient for nearly 10 years, great doctor with my mild type 2 diabetes and hep-c recovery.
Yet today as I turn 65, his clinic refuses my medicare with United healthcare coverage.
United healthcare yet lists him as a provider!
This turns his great care into a complete ZERO, for the rest of my existence on this planet.
I pity him and North Hills Family practice.
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September 2018 by Joshua Hahn
My PCP is Dr. Burns. He's amazing! Highly recommend him. The center itself has improved within the last year.
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September 2017 by Hector Murillo
great doctors especially Dr. Burns
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September 2017 by Yellakakeqt
I absolutely adore Dr. Burns and his nurse Sherry, as well as the wonderful ladies who staff the clinic. They all deserve praise, because they have been nothing but kind, caring and truly give honor to the medical profession. Thank you all!
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September 2017 by Greer Helm
Their whole staff is amazing! They always do what they can to get us in as soon as possible. They're always friendly and they take the time to get to know you and your family.
