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September 2023 by Natalie Allred
Good customer serviceGreat phone service
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April 2023 by Tyrell Tilmon
Before employees have to wait too long
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February 2023 by Kim Stevens
Candy on Broadway has great customer service. She will do her best to find a way to help out the customers no matter what! They need more workers like Candy! She is an awesome employee!!!
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October 2022 by Dana Frazier
Candy and Latisha are great consultants I really appreciate how helpful they were they are the best!!!!
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September 2022 by Rosemary Shackleford
Candy on broadway has excellent customer service and goes over and beyond to help the customers! Will always go see her.
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July 2022 by Alice Smith
Latisha on Broadway has excellent customer service she is an AWESOME young lady will be BK to visit her
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June 2022 by E360 ONA BEAT!
Latisha has wonderful customer service I really enjoyed time spent in the store with her she made my experience awesome will most definitely be back!!!!
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May 2022 by Dawn Gratz
The woman who helped us upgrade my sons phone was phenomenal! So polite and very knowledgeable about the services and products y'all provide. She had us in and out in less an hour. She was even able to send to another location for a phone case they did not have there but did at the other. Will def be back.
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May 2022 by Ne' Wallace
Phenomenal service today! I never have any problems but today the service was absolutely stellar!
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November 2021 by gina m.
I have been into this store twice to get my intermittent connectivity issues corrected. Both times, I was told I needed a new phone (my phone has a semi-cracked screen, but has been working fine until the past month). I do not want a new phone, just a working phone (my phone is only 8 months old). The clerk (a young, brunette, bespectacled man) turned my phone off, then back on the first time. The second time he removed my SIM card and then claimed he was troubleshooting. His solution both times was to buy a new phone. When I did agree to a new phone, he said it would be $69.95 and he would "throw in a case and a screen saver". When my total came to $123, my husband questioned the charges. The clerk told him that when he said he would "throw in a case and a screen saver" he meant give us a discount. My husband said "We are not spending any money here." We left, went to a different Metro-PCS store (S. Craycroft in Tucson, AZ). Amazingly, the lovely manager at that store did not even try to sell us a new phone, she did a network reset and VOILA! Problem solved. If you are looking to be sold a new phone as a solution to your connectivity issues, by all means go to the Metro-PCS at Kolb and Broadway. But if you a looking for a fix for connectivity issues, go to a Metro-PCS store where the employees know what they are doing, and are not just glorified salesmen.
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October 2021 by Rodney West
Nice guy
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July 2021 by W210 Black
I just brought my brother in today for a to get a phone and the manager that was over there was acting a plain fool to one of the employees after asking a question because there was no prices specs or anything about the phone or phones all the phones did not have any specs on them so he didn't know what he wanted and she started acting a plane fool with her employee like literally out of nowhere I think they need to retrain that manager at that store this is the one on Broadway
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May 2021 by Camille Sockwell
Got a new phone
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April 2021 by Young Rec
I had a great experience with Lavelle at metro, quick easy polite service I will definitely be back.Thanks
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January 2021 by Jacob Graves
Out of stock on stuff but they were nice
