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January 2024 by Kimberley Goad
Gym and trainers are good. Difficult to get out of membership. As a travel nurse I was in Litte Rock for a year. I made sure when I signed the contracts for membership and training that I could cancel when I moved on to my next job. After a year of membership I was allowed to cancel my membership but not my training even though there is not a club near my permanent tax home of Jonesboro or my new work location. I was told I needed a new address on my drivers license or a utility bill for my new work location. Which my drivers license is still a Jonesboro address and I travel in a camper. Therefore, I don’t have a new utility bill or receive mail at my temporary jobs. I was told that North Litte Rock gym is considered my residence even though I used my Jonesboro address on the membership and group training. I wish I would’ve gone to 10 fitness or Planet fitness since there are more locations across the US. IF YOU TRAVEL FOR WORK DON’T SIGN THEIR CONTRACTS.
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January 2024 by robert lilly
Member here for over 3 years and recently cancelled. Gym cares more about $10 memberships and bringing guests than people paying them $350 a month. Contract states you aren’t allowed to train or host classes in the gym. Well if you come in before management and dodge their calls. Train and host classes all you want. One class has been coming in for the past year at 6am. Not sanctioned by esporta. Destroys the turf area so no one else can use it, kicks other members out of the green area, and then takes over the weights area. They don’t rerack anything and talk so loud I can’t even talk to my trainer who is 2ft from me. When complaints are made to management, nothing is done. When you ask to talk to regional management they are too good to talk to lowly customers and employees can’t even give out their number. Why even have regional management? Brittany in Memphis? Awful.When the employees mention the class or ask them to clean up, they tell the employees “that’s your job” and “why they pay you.” Management is perfectly ok with their employees treated poorly by a class that violates their contract and ruins everyone’s experience.I stuck it out because I had an awesome trainer but I couldn’t take it anymore and cancelled. You’d have a better January getting in shape by running away from this gym.
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January 2024 by Beazy Baby
The staff 6 months ago when I started to come here it was pleasant and helpful. Today the “new” hours state the employees can close the gym a hour early as this newer employee told me. She also told me I couldn’t workout for 40 minutes because they aren’t taking anyone in new although I’m a member. She told me that the others that were there were leaving, as they were moving from one machine to the next. This is just blasphemy.Last week a new employee who has an ego for power has implemented a time for the sauna to close 30 minutes before closing time. All because 1 person stay past a few minutes or "so i heard", now she post a fake looking sign to show a rule that hasn't been brought to my attention by managment. Tonight she got very loud and disrespectful with my brother and a few other member of the gym and asked them if she needed to call the cops to get us out (remind you its 9:35pm). This gym has the highest membership fee and the most limited time schedule in this area, and I didn't mind any of that. Having employees like that will only drive away people and hurt those just trying to better themselves. I'm currently looking for a different gym that is willing to honor there policies and time schedule that was told to me when I signed the dotted line.
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January 2024 by Leslie Williams
I enjoy working out early in the mornings Quietly
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September 2023 by KubikRubik
Esporta Fintness this location is clean,a lot of equipments! Very nice staff! I like this location!
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September 2023 by Adam Wolf
This gym was everything my brother and I have been looking for when it comes to us working out, nice equipment and a sauna. The staff 6 months ago when I started to come here it was pleasant and helpful. Last week a new employee who has an ego for power has emplented a time for the sauna to close 30 minutes before closing time. All because 1 person stay past a few minutes or "so i heard", now she post a fake looking sign to show a rule that hasn't been brought to my attention by managment. Tonight she got very loud and disrespectful with my brother and a few other member of the gym and asked them if she needed to call the cops to get us out (remind you its 9:35pm). This gym has the highest membership fee and the most limited time schedule in this area, and I didn't mind any of that. Having employees like that will only drive away people and hurt those just trying to better themselves. I'm currently looking for a different gym that is willing to honor there policies and time schedule that was told to me when I signed the dotted line. Not to mention it will cost $40 just to cancel the membership. With everything going on in the world, the last thing I thought I'd have to worry about is having someone throwing me out of the gym because they wanna leave work early.
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September 2023 by Anthony Quijada
Bring Courtesy Back To The SouthI've worked in the service industry for years, and anyone who has a day knows that just because your off or close at a certain time doesn't mean your on your way home when the clock strikes midnight. I've been going here for over 6 months now and have never had a problem with being denied services I pay for until now. I've always gotten in around 7:30, worked out for 2 hours, and used the sauna for about 25 mins. Last week, a new employee was agitated that she had to stay a couple of minutes late on a day I didn't even visit and she has now implemented a closing of the sauna at 9:45. I adjusted my workout, and today was on schedual to be out by that time. I guess with this new limit, she still had to stay after for a couple of minutes. Today, when I went with the intention of being done in the sauna at the time, she told me it closed last week she has changed the time to 9:30 without any notification, citing signage that did not look official that has appeared overnight. When I applied I was assured the sauna would be available until 10, but I guess they will just say anything for you to sign that dotted line and take money out of your pocket.
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September 2023 by David Hughes
Great location and great equipment,HOWEVER they don't maintain the machines = rust on the plate loaded equipment and bone dry rails on selectorized machines!!! If anyone from Esportia reads this buy some dang lube for the machines!!!!
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September 2023 by Korean Shrek
Terrible service and staff. The gym needs to re-educate their staff on gym’s policy and attitudes towards their customers. Will not return here again.
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July 2023 by Ted Felber
The staff are very professional and friendly, but the place has been getting dirtier and dirtier over the past 2 months. If they could turn that around its a pretty decent gym that has a wide variety of options for just about anything fitness related you could want to do.
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June 2023 by jaci holsted
nice facility, friendly staff. however, the lack of uniform information from staff about new policy changes pertaining to guest passes is absolutely unacceptable. every employee has given me different information, creating an incredibly difficult and confusing experience. it can’t be that difficult to have a team meeting to make sure that every employee has the right and current information.
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June 2023 by dghtrozion
First time in this facility since the name change. Not much else changed that I know of, but I enjoyed my workout and the sauna! The staff was very friendly and helpful. I look forward to taking some classes and continuing my membership.
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May 2023 by Becky Stephens
Very friendly and love the layout. Had lots of equipment so I was never waiting to use anything
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May 2023 by Luke B.
Ridiculous policy where if there is an altercation on the basketball court they close the court. Why punish all the members for the actions of the few. Makes zero sense and needs to be changed.
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May 2023 by Nicholas Forsgren
The management “does not honor health plans that include spousal inclusion memberships”. Even after speaking to 3 different associates at this location, all of which said there would be no issue with my health plan and wife’s membership “Jeremy” stopped my wife from entering the gym and said they will not honor it. I am ABSOLUTELY outraged.
