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March 2024 by Melissa Miller
I had to take my ring guard in for repair. The ladies in the McCain Mall Kay Jewelers were very friendly and helpful. Thank you to Angel, Cenita and Cinthia. BTW, Angel was very knowledgeable about upgrading/ replacing my ring guard if I ever decided I wanted a different one.
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March 2024 by Danyell slow jams Burnal
The customer service is poorly they are rude and disrespectful I brought jewelry from there spend almost $500 the bracelet I tried to return they told me three times and they did not have cash on hand as I did pay in cash yes I do not use credit cards I have tried to reach someone above them the manager act like she don't know what the hell she doing it was just very rude I would not be buying jewelry from there anymore
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March 2024 by Beresford Church
Great service, quality, and price at North Little Rock McCain Mall location. Paige, Angel, and Cenita were especially knowledgeable, helpful, and professional as they assisted me with my purchase.
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December 2023 by Tiffany Tolbert
Angel assisted me with arranging to send off my broken ? and was very informative about the process and the details of the ring. She was a great joy to meet. She has a beautiful smile and I can say she loves her job. Thanks Angel for being just that . ?
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October 2023 by Vernita Franklin
Had an awesome experience 10/6/23 I believe the young lady was name amber she took time out explain very well about diamond clarity
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October 2023 by Sarena Crowell
Angel was so helpful! She was very sweet and helped me with no issues! Great customer service.
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October 2023 by Tristen Whitfield
OMG!! Angel at the North Little Rock store is amazing! She took the time to help me and walk through every stone I had to get the sizes. Then she invited me to the diamond event on Oct 3rd! She was so sweet and helpful! I highly recommend you go see Angel and tell her Jennifer Key sent you!
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October 2023 by Hannah L Nowlin
Anslee (at McCain in LR) was very accommodating when I brought my customized ring in for adjustment. I had a white diamond halo when I originally wanted a black diamond halo. She returned my order with no problem and since I had came in the store, I was able to get 30% off of my order. I saved almost $1k and was able to upgrade my center diamond size! I Don't think I have had a customer experience like this. I'm still sort of in disbelief of what happened. She wanted to keep the integrity of my ring, so she completely reordered it! I will definitely be shopping in store again and hopefully Anslee will still be there!
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October 2023 by LaTrina Thomas
Angel was awesome! Very friendly, easy to talk to and extremely knowledgeable! I'll definitely shop Kay's again.
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October 2023 by Nyah Williams
Took care of us immediately great customer service ! Angel was great ! got us in and out really quick love her!
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October 2023 by Marvin Edwards
I walked in and smiles were all in the place!! Anna and Angel are the greatest!! They give that you're at home feeling!
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October 2023 by Alyssa Fowler
The staff tonight were so friendly, helped us quickly, while putting smiles on our faces! Always coming back to Kays!
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September 2023 by Richard Quinn
Ana was very helpful and courteous and professional. She answered all my questions and I will ask for her on my next visit!
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September 2023 by Layden Breedlove
Ana and Anslee were the best helpers in the world!! I will always shop with them. They need a raise !!
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April 2023 by Christy Davis
Tyler at the McCain Mall location has top notch customer service. He was kind and patient during my husband's overwhelming urge to look at allll of the watches..lol.After purchasing the favorite one, Tyler went back and forth while taking out links until the husband was satisfied and even put a link back in without even the slightest hesitation. This young man is definitely well on his way to success and Kay Jewelers is lucky to have him!He even cleaned a necklace worn into the store, and seemed glad to do it.It's very refreshing to see young people in their workplace take such pride in the way they present themselves as well as take care of customers like us.Kudos to you, Tyler Chase and Kay Jewlers for employing him.
