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January 2024 by Nita Wilson
Found what I needed,associate helpful
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January 2024 by Kamika
Thanks to the ladies in the Big and Tall men. They also were very helpful in the Women's Levi's too.
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January 2024 by Dorothy Daniels
Excellent
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January 2024 by Walter Graham
Love this place. Great place to shop
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January 2024 by TOM LAND
Slow check out clerks and not enough of them. I'm talking about extremely slow. Sad because I usually like their products. I ended up walking out without purchasing.
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January 2024 by Joshua Hampton
They con you into buying a ring. Then the care plan. Then don’t hold up to their end of the deal. Then when you call and talk to the supervisor about your new fiances ring, they interrupt you, they are rude and don’t hear you out. They laugh at you. And say that YOU are twisting their words around. She rubbed it in my face that she went out of her way to help us…..I’m sorry you had to do that for a customer. The supervisor over “Fine jewelry” is nothing shy of rude crude and socially unacceptable! She doesn’t deserve her position if she is going to talk to customers that way! And now I’ve been on the phone for 30 minutes trying to get ahold of the store manager and she keeps picking up the phone to avoid her getting in trouble. I’ve spent beyond way too much money with JCP and I can assure you i will never step foot in not only this location, but any of the others for that matter because obviously they are ok with how they let their supervisors talk to customers! I’ll make sure to spread the word about this location! And at the end of all this…..I’m still an unhappy customer whose issue wasn’t fixed.
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January 2024 by christie casteel
Great staff in this store
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December 2023 by Simetra Mays
I haven't been to JCPENNEY in years and I'm glad I did go. Had to find a dress for me and my daughter for a family event. Everyone was helpful and made my shopping time short after describing what I had in mind. Great job with assistance!!
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December 2023 by Unlimited Properties Realty
Diana Byrd is a great employee. She has been there for years and always remembers us when we shop there
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November 2023 by Lynn Culpepper
I went to JCPenny last night to find something I saw online but I wanted to see the size in person, Sharlotte came to my rescue. She was very helpful and sweet as well, a true gem they have at this location. That combo is hard to find now days! I will be back soon because of her!
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September 2023 by Kay M.
The women's beauty department went over and beyond to help me! I went in looking like a cherry tomato from being outside so long and I have a very important meeting tomorrow. The woman Tank took her time to help me find the perfect color for my face THEN preceded to help me with lips, mascara, and color correction! She spent over an hour helping me look beautiful for my big day. If I could give 100 stars I definitely would!
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August 2023 by Birk McClain
Bought clothes here, and I asked the clerk if I could return it even if I wear it, and was told as long as I have the tag I can return it (within 60 days). I wore and washed one outfit and returned it, no problem. Another day I tried to return another outfit and was asked if I had worn and washed it, and I said yes. Was told I couldn't return it because of this. Nobody was rude, but I don't appreciate being given the wrong information
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July 2023 by Hot Wired
Clean Store. Partly stocked . Limited sales staff. No more family photo center.
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July 2023 by Justin Paxton
Just spent the better part of 30 minutes going through the phone options to speak with a person. After multiple attempts with multiple departments, I was unable to get a single person to answer the phone. I find this odd due to the fact this company has struggled in recent years, yet they seemingly can't be bothered to answer the phone for potential customers.
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June 2023 by Nomar Debra
I'm sorry I'll always love this store. They are finally getting good merchandise back in stocks and I easily spent $500 on cute clothes
