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June 2024 by Ryan Estrada
Terrible Customer Service. I asked for a pair of shoes, and a worker walked away and never brought me them.
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April 2024 by Terrica Moore
Went to buy some shoes. 3 employees standing at the register with a line of us and no one offered to help. I will need those store to get some customer service. The one good thing was the person helping with the actual shoes. But everyone else was rude. Many was the only saving grace for this store
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April 2024 by Crystal White
I went into JD Sports yesterday evening for the 1st time looking for a new pair of Vapor Max. There had to be about 4 male employees working at that time. I was not greeted as I entered, even though I walked right past someone standing in the entryway. I was clearly looking around reading the signs and again stopped by a couple associates and stood to look at shoes yet no one greeted me nor asked if I needed help with anything. After being in the store for approximately 10-15 minutes, I asked an associate for a pair of shoes in my size. He handed it to someone else and then I was given the shoe back and told that it was only available it two other sizes. I was not asked if I wanted to try something else or even offered a comparable shoe. He simply handed me the shoe back and walked off. I won't be back.
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April 2024 by Dorothea Miller
I bought shoes for my husband on 3/23/24, he didn't like the way they fit but unfortunately we lost the receipt. I went to return them for store credit or an exchange on 3/29/24. The manager who said his name was Don was rude and didn't try to help at all and said he couldn't do anything without a receipt. Your policy clearly states that shoes can be return w/o a receipt for store credit or exchange. He didn't look at the shoes or anything, his customer service was horrible and having people like him represent your to store is not good for business.
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January 2024 by DJ “DJ T” T43
Was in there today, first time in the store ever. Good selection. Website has big sizes also.
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January 2024 by Michael Holliday
They did a great job had what I needed and I was in and out in 10 minutes
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June 2023 by James
Great place, incredible selections, and wonderful service. Don was a huge help. Very kind and professional. We hope he's here the next time we come in! #madealoyalcustomer
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June 2023 by L Sykes
The acting manager was rude and doesn’t follow their corporate return policy. The Little Rock location said you can return at any location. The McCain mall location interrogates you as to why you’re returning and refuses. Sounds like they care more for sales goals than customer service.
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January 2023 by Maria Fairchild
The man was very helpful. He was a kind man.
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November 2022 by Steve Schticky
Comfy Shoes at an Affordable Price so I can get more Toilet Paper.
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August 2022 by Sarah Johnson
Lady working the front desk, very nasty attitude with a sense of entitlement. People do not have to shop with Finish Line, making your customers feel appreciated is very important. I will commend the young man that stepped in and took over today though. He was very polite and helpful& helped me get what I needed done.
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April 2022 by Libby Keene
They are absolutely terrible they have no respect they don’t care to be polite to there customers there manger is even worse than them. DO NOT GO HERE
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April 2022 by Lesley Keene
Will never buy from here again. Worst service ever. Manager can't help anyone either.
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April 2022 by Lyza Keene
Absolutely the worst store in the mall
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March 2022 by David K
Extremely rude !! I will never visit again
