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August 2024 by Brittney Burch
We took it in just for an estimate. They said they were back up, so we left it with them. We handed them a diagnostic sheet and they wrote down what we described the issues were. We did NOT want them to work on the vehicle, but they did it anyway and charged us over $200 for it and what they worked on wasn’t even the targeted issue! Now we’re stuck having the same issues as we originally did. I do not feel like this place is to be trusted again. We just moved here and this was a very “welcoming” moment. Don’t come here. Ever.
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March 2024 by Floyd Budd Dunson
Only 5 stars because I can't give 10. Absolutely the best place I've ever had for service and mechanic work!!!!!
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November 2023 by Keaundra Wheaton
Thank you so much!!! You guys did a great job on my car. The lady on the phone was very friendly as well.
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October 2023 by Heiko Thomas
If you ever need towing in this aea, only go with Neeley's. Alfred and his team are wonderful and will go beyond and above to help you.If I could give 6 stars, I certainly would. It would be deserved.THANKS AGAIN FOR SAVING US!!!
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October 2023 by Jennifer Coalson
Great customer service! Friendly environment and so far has done an awesome job taking care of My Lil Pony..Thanks guys!!
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October 2023 by Esmeralda SantaRosa
This review is for Fred his service was outstanding and he was very polite they should give him a raise ?% ?
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September 2023 by Ricky Hoover
Fast and very nice people to deal with
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September 2023 by Gaylon Blake
I had the codes read on my pickup at Neeley's in Nashville and it show the Oxygen Sensor needed replaced. The guy that did the test told me to bring it in Tuesday morning so I did. The only one in the office that morning was Alford and he was one of the most rudest people I've ever meet or tried to do business with. He told me to just leave it and maybe they could get too it. I told him I didn't have anyone to pick me up so I'd just wait. Which I'd already told the mechanic that told me to bring it in and he said that would be ok. Alford would listen to anything I was trying to tell him about what the mechanic and I had discussed. I'm 72 years old and I've delt with a lot of people in business, but Alford is the rudest and unconcerned about his customers of anyone I've ever meet. Everyone else that I talked to at Neeley's were real polite, professional and seemed to care about my pickup problem and willing to work with me to get it fixed. I just left that morning and won't be going back. Alford has been in business in Nashville so long I guess he can treat his customers anyway he wants too and it's not my place to judge him. Just my right not to do business with him.
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September 2023 by Christine Buerkle
Outstanding! We were stranded on the side of I-30 on the last leg of an 1,800mi trip when the car died. Neeley’s dispatch was friendly and fast. They had a truck out to us within 20 minutes, which was much appreciated in 100 degree heat. Fred was professional and gracious. He insisted we sit in the cab in the AC while he got the car on the truck, and was patient when our first choice service center fell through. 100% recommend Neeley’s should you need them. Hope you get Fred!
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September 2023 by Amy Westfall
Got my tires fixed and I was back on the road quick!
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July 2023 by Billy Turbeville
Neely's fixed a tire for me and in a few days later they took csre of me again and it's a great place to have your vehicle took care of.
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June 2023 by Sabrina Cobb
If I could give zero stars I would! Call them and they laugh at you will your on the phone with them. If they are nice LOOK OIT. Ya know there's a saying that goes " We'll CHEAT you right" they have that saying down to a fine art. In Nashville the Neeleys have a really bad reputation for being snowy and making sure you know they are better than you. It's subtle but there. Most people in town will tell you " Do NOT GO TO NEELEYS"! I get it. They work on cars and yeah we need that. We don't want or need any snide sarcastic under tones! Ugh, they are terrible to work with. Remember if they are nice when they are done. Take your car somewhere else and get a second opinion and make sure they "fixed" your car and not " fixed something else that will break down the car later" I think that these people would do that!
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June 2023 by ari
great place, fixed my car!! definitely recommend!!
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May 2023 by Brandon Gray
Was from out of town and calling 5 minutes before closing and was told to come on down. They are very reasonable and extremely friendly folks.
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April 2023 by Clayton Caple
Cheaper then Walmart and they treat you good. They do almost anything you could need done.
