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February 2024 by Paige Soto
I've been getting my oil changed at Walmart for years. I've had many people advise me not to, but I didn't have major issues, so I kept going. Well, I found out the hard way YOU ARE TAKING A GAMBLE. I took my car in this morning before going out of town in the morning on an important medical trip. I just wanted an oil change and my tires checked for air. (Had an actual Walmart Auto employee suggest I get my tires at Discount tires a month ago, but thought they were at least capable or checking the air pressure.)First, the guy checking me in was beyond rude. Didn't actually check under the hood as they are suppose to. I felt like a huge bother to him.Then, I had my oil changed and upon receiving my receipt saw they marked that I denied vacuuming along with several other things, in which I never denied.Lastly, I leave and my car immediately begins making a horrible noise. I make a U-Turn and go directly back to auto center. They looked and told me they had no idea what was wrong and that it was a coincidence because they did everything correctly, even tho my car was perfectly fine when I got there... I almost cried because I couldn't miss my appt and didn't know what I'd do. They didn't care. Told me everything was closed on Sunday and they couldn't help. I made it to O'Reilly and as soon as the hood was raised the man saw the vacuum sleeve connected to oil canister was broken and said someone must have leaned on it when making an oil change. So, the men at Walmart knew exactly what they did, I assume. The hero at O'Reilly saved the day and my weekend by helping me repair the damage. He said sadly, I wasn't the first with a horrible experience at Walmart. I'll never go to the auto center again. I just had to warn others. Best of luck.
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December 2023 by Chanel and Eugenia Morris
New tires and very happy with our experience.
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February 2023 by Gina
They did an excellent job looking my vehicle over. Made it trip worthy, without me asking. They were super busy but did their best to get us taken care of.
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January 2023 by Brianna
Yesterday I had my car battery replaced at the Mountain Home Automotive Center. Whoever sat in my drivers seat to move my car put a grease stain on it. I understand it was most likely unintentional but I’m bringing light to this so the gentlemen there will be more careful next time. Also, when I got in my vehicle after they were done servicing it, my recent Christmas present, bear air freshener, was gone. I had to get it replaced as we all couldn’t find it. Please do better, thank you.
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December 2022 by michael chaffee
I still think they owe me for not rotating my tires during the covid close down. I had paid for the service and my tires went bad Quicker.
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October 2022 by Gregory Johnston
They got my tires on, took about 3 hour but they got it lol... my tires are a rough size though hahahaha
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July 2022 by Lark Eggert
Just had oil changed. Not many choices for oil change in the area.
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July 2022 by Ashley Nesbitt
Sat behind people for 20 mins almost 30. Then I pull up and he told me he can't take anymore people...he could have told me sooner but instead wasted my time. Literally could have walked up and told me that sooner.
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December 2021 by Notmy “notmyrealname” realname
I prefer Plumlee tires but they open an hour later than Walmart so I had 4 new tires before plumlee even opened.
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November 2021 by donna dornin
Needed headlights put in, service manager, think his name was Gary, was kind to help us even tho was near closing. What a blessing!Service: General repairs & maintenance
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November 2021 by Drake Sturges
Terrible experience. 4 hrs for 1 tire replacement. Never coming back for anything in the future
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October 2021 by Randy Grover
Most always have good experiences at Walmart tire and lube. Sometimes they are swamped, and then i simply come back another time, guys that I have spoke to in the bays are knowledgeable and friendly (when not buried). I give them a very high rating for a high volume shop.
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September 2021 by Cody Egloff
Had some new tires put on car and have had no issues. Great customer service!!
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August 2021 by D- man
Guy scheduling the appointment at the outside desk was kind of rude and seemed mad bc I came in an hour before closing with a tire going flat. He was mad enough he walked away and another person (who was very friendly and helpful) handled my appointment. I can't control when my tire goes flat and I apologized to him. I mean, I DID buy the tires there too. They got me in and repaired my tire by closing time. Other than the rude person, the visit was fine.
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August 2021 by Colleen Bohannon
I made an appt on Thursday, for Friday the following day. I was assured that they had 2 tires that fit my car. When I got there, the attendant says, "We don't have you in our system, anywhere". I replied, "Really"? I told the attendant about making my appt, blah, blah, blah. So, he told me he would put me in at 3 o'clock as that appt was canceled. OK, cool. After 2 hours of shopping, with a 2 year old, they finally paged me. I went back to automotive and nobody there paged me...supposedly. By this time, I am extremely frustrated and had to walk away for a minute. I went back to the desk and one of the attendants came in from the garage, looking for me. Only to tell me he had 1 tire that would work. I said, "I'll take it" as I had already had a flat. He said, "Ma'am, I dont have time to put it on right now. You will have to make an appt." Can you believe it? All that wasted time for naught. Livid! Never will I ever go back there!!!