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April 2024 by Matt Millner
great customer service from Tara at this location. Walked in and both employees said hello, we will be with you shortly. I then bought a phone and had a pleasant experience with my purchase.
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February 2024 by Dasha Brown
I wouldn't go here to l I to and ask her I wanted to what time I needed to be there also if you optimum
They will give you nice nee phone and they have start to I u don't pay for the just the 4dollr an cricket is alo cheaper than veriy
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January 2024 by Braden Lemons
They took care of my problem and quick I am happy
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November 2023 by Lois McMaon
Second visit to fix phone. Chairs very uncomfortable. First visit...too high pressure salesman to buy new phone.
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November 2023 by Abby Bentley
Great experience thanks to Bennett for being so friendly and helpful!
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November 2023 by Judy Harber
Have has great service from their reps.
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October 2023 by Moose Watson
This store will defraud you out of money. BEWARE!! If you buy a product of any kind from them, and it does not work properly, they WILL NOT refund your money. Even if you are still in the store, and never leave their presence, they will not give you your money back!! When I asked for it back, they showed me in very fine print. At the bottom of the receipt, that i only received "AFTER THE PURCHASE" their 'NO REFUND" policy. They will steal your money. Fair warning. Read the other reviews.Nowhere in the store is a no refund policy posted. Stay Away!! PS: This is the first negative review I have ever written.
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July 2023 by J.
Sorry. The experience at this Verizon store started out okay until the employee started bringing out all kinds of accessories, which she assumed we would just buy. Very pushy, too. For instance, she tried to convince us that older rapid phone chargers have a "memory" and don't work with new phones, which is ludicrous. Additionally, she was not clear and seemed intentionally vague about how much everything with our upgrade would cost. I am a disabled veteran on a fixed income -- cost is important. All told, the cost (which came later in my billing) was over $800. Insane. I will absolutely never return to this store.
And management, before you add your rote response to this review, take a look at the unethical, used car sales approach your employees are taking with their customers first. If you see nothing wrong with the practices in the store, by all means, waste your time with a response.
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July 2023 by Joe
Sorry. The experience at this Verizon store started out okay until the employee started bringing out all kinds of accessories, which she assumed we would just buy. Very pushy, too. For instance, she tried to convince us that older rapid phone chargers have a "memory" and don't work with new phones, which is ludicrous. Additionally, she was not clear and seemed intentionally vague about how much everything with our upgrade would cost. I am a disabled veteran on a fixed income -- cost is important. All told, the cost (which came later in my billing) was over $800. Insane. I will absolutely never return to this store.And management, before you add your rote response to this review, take a look at the unethical, used car sales approach your employees are taking with their customers first. If you see nothing wrong with the practices in the store, by all means, waste your time with a response.
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June 2023 by Connie Smiley
After being on the phone with another Verizon agent for an hour without results, we stopped here. Kaitlyn knew what to do immediately and solved the problem in no time.
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June 2023 by Daniel Saunders
Good hardware store, happy people, willing to help with anything you need.
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April 2023 by BlueMoon
Quick and informative.
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March 2023 by Laura Johnson
The young man was very helpful. But they are just way too expensive.
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February 2023 by Lucia Guzon
No one was available to take care of my problems. I was charged of service i did not subscribe.
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February 2023 by Richard McClellan
Have a verizon phone that quit working and 3 weeks ago and told me i had to buy a new phone. Verizon even had a trouble ticket on it but it didn't matter. I am going to a different carrier.
