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February 2024 by Taylor Carlberg
I’ve always received quick, easy, friendly, and informative service here. The pleasant and speedy experiences here have been even more appreciated after having to make an hour commute to the nearest UPS store.
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February 2024 by Dot C
Shay is ALWAYS a HUGE help when I am in there. The staff are super patient, friendly & helpful! I highly recommend this store to anyone. They can figure out all kinds of problems!
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February 2024 by diane pronites
Customer service is awesome here. The woman who waited on me was thoughtful. Kind efficient. It brightened my day.
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January 2024 by Erick Powell
Store is helpful and the folks behind the counter have shipped several things for me, so far nothing has broken so they must get packed up well. Parking could be better but at least they do have two spots reserved, although they tend to be taken when I go, bad timing on my side I guess :)
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October 2023 by Richard “Ricky”
For my area it is 100% the best mail delivery service.Returns are easy, great service never worried about my packages!
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June 2023 by Cindy Ann Dye
Charged me 50 cents to tape up my Amazon return AFTER they wanted to see what was inside the box. Ridiculous. The world is so crooked it's a wonder we can all walk straight.
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March 2023 by Charlene Mahan Schlotzhauer
I had eight doors to return and no way to print my return label. The staff worked with my problem and printed labels for me! Above and beyond superior service! Great manager!
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March 2023 by Stefanie Vuotto
The staff and management at this location genuinely care for their customers! I had an urgent issue with the unexpected delay of an important package and Garth and his team worked to help resolve things to the best of their ability— going above and beyond anyone in customer service. Excellent customer experience and support!!
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February 2023 by Angel Reder
I use them often and our Mountain Home UPS office is the best I've ever used from Lubbock Texas, to Mountain Home Arkansas
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September 2022 by Becky Warner
Went in to make a return to Amazon and was told that they couldn't scan the Amazon barcode on my phone and I would have to pay $2 to have a shipping label printed. But a previous reviewer stated that this is an option at this store. Not sure why the change in policy or if the woman just didn't want to bother with it. I was the only customer in the store So it's not as if she was overwhelmed.
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September 2022 by Heather M Green
I love handling my business at this store. The place is located on a great location. The hours are very user friendly! The store is always clean and organized! The workers are extremely friendly and go above the call of duty to provide EXCEPTIONAL Service!!The parking lot is shared with other businesses, mostly Chens Garden; this has caused some parking issues as far as finding a spot or getting out when you do. I recommend avoiding UPS Store during Chens peak hours UNLESS you walk or park elsewhere. The ONLY thing I have to say that is Negative Is that THEIR FAXES ARE WAY TO HIGH IN PRICE!!! I drop my jaw everytime I have to send a fax!! Otherwise, I would Recommend this store to Everybody that what copies, faxes?, shipping goods of ALL sizes or if you need a postal box.. THEY ALSO SELL SUPPLIES for shipping, packing and such..
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July 2022 by Carolyn Heizer
I have been to the store several times in the past 6 months for some Amazon returns and each time I have been impressed with how efficient and friendly and helpful Everyone has been; when I was there on June 22, 2022, I needed help getting a large package into the store, getting return slips printed because my home printer wasn’t working, and the store was extremely busy; but one of the women helped me with all of it quickly and efficiently - It made for a really pleasant experience. I highly recommend this store.
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April 2022 by Danielle Sears
I use Amazon a lot. Sometimes I get the wrong item or it just isn't what I expected and I return it. This store is always great about scanning my phone and taking my item to send back. The only part I don't like is the location. And thats because the parking lot is small, kinda cramped space for as busy as it gets.
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February 2022 by Josh M.
This has been my “go to” shipping and mailing store for years. They’re awesome!
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January 2022 by Troy Bell
Stood in 2 different lines for a "drop off" to be charged 1 dollar- for tape on a package that was delivered untaped- the line designated for "drop offs" couldnt even help me-
