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June 2024 by Kelsey B.
Fantastic!!! I couldn't ask for better service, and their 3 locations are all great. They do some really advanced surgery and cardiac work, and my other vet tried to send me 4 hours away to get the same things done. My poor dog needed an orthopedic surgery and was short of breath and really swollen. They did an echocardiogram on him and realized that he is in active heart failure. The medications they put him on made him like a new dog and they were able to do the surgery so he can exercise again. I know that the heart failure means that his life span will be shorter, but he feels so much better now that he can breathe and walk. They added time to his life, and all right here in town. I won't go anywhere else.
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September 2023 by Marilyn M.
Took my two dogs for their second grooming (at all creatures, grooming) for the summer being that it has been so hot this summer, and they have been shedding like crazy and scratching. They both had medicated bags and got a short haircut and they came out looking amazing as always the girls at all creatures grooming do an amazing job. and it's so much more affordable for the price of both of them then lots of other places around they always go above and beyond and always come out looking more handsome, smelling good and looking flawless.
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May 2023 by Sandra M.
Zero stars! Called All Creatures on a Sunday around 11:30 am because my dog started having random violent seizures. The woman that answered said that she would try to get ahold of a vet and call me back. Over two hours later with still no reply, I call back. Based on the apathy and indifference in the receptionist's voice, there was no indication she would have called me back. After reminding her, I had been waiting on a callback, she tried to get off the phone quickly after telling me All Creatures only services clients within a 30 mile radius. This is information I should have been provided when I called at 11:30. I pointed out that this was unprofessional service, and I received a dead fish "I'm sorry." Sorry my ass. A call or text would have sufficed. Don't tell ppl you'll call back when their pet is convulsing and foaming at the mouth and NOT CALL. I sure hope the residents of Mtn. Home receive better care than people calling from Mtn. View or other communities. The name of this hospital is a joke. I hope if anyone calls in the future that you get better care and faster service than I did. I also hope the woman that told me she would call me back gets training on how to provide better service to frantic dog owners calling an emergency veterinary hospital. Telling me at 11:30 that this hospital can't see my dog would not have pissed me. It would have provided an answer. Making ppl wait for over two hours when you said you would call pisses me off and is shitty service.
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February 2023 by Betsie C.
The vets and techs at All Creatures have cared for my dogs for over15 years. They are caring and concerned, up on the latest vet information and don't overcharge or suggest a lot of pointless tests. They have helped my dogs and me through some serious illnesses and helped me realize when nothing more can be done. They have always been available when I've called after hours. The office supports local events and groups such as 4H and the local kennel club. I highly recommend these vets.
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September 2022 by Janet S.
My little doggie was very sick. My vet was out of town, and I called around for an appointment. No one had time for her (it was Friday). Finally, I called this office, and was told they would work my sick baby in. At about 4:30, the doctor saw her and and diagnosed her with colitis and borderline pancreatitis. She got shots, meds, and special dog food, and we were outta there by 5:30. Thank you so much! Can't say enough good things about these folks!
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February 2022 by Samantha Lynn
I called today in a panic ? my goat was kidding everything was fine they were able to talk me through! She had 4 kids! Unfortunately the last one didn’t make it :/ the staff I spoke with were all super nice and helpful! I only got the name of the last one I spoke with Sheila, but you all are awesome! Super friendly and I appreciate it I’ve talk to other place in the past for things and they made me feel like I d*** but not you all! I’ll be updating you with pics of the happy lol goats :) thank you all again for the support!
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November 2021 by Radine Jordan
All Creatures saved our dog's life this week! After our normal vet was unable to diagnose our sheperd who wouldn't eat or drink and kept regurgitating, All Creatures was able to squeeze us into their busy schedule and found a hickory nut lodged in our dog's intestines. They did surgery and removed it. He is back to eating and drinking. He wouldn't have made it thru the weekend without All Creatures!
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November 2021 by Radine J.
All Creatures saved our dog this week! We have a 4 year old sheperd who started regurgitating on Saturday. He could hold nothing down. We took him to our regular vet on Monday, who told us to force feed food slurry....still didn't work. Took him back Tuesday and the vet took x-rays and gave the dog barium, and then shrugged his shoulders, and said he didn't know, and that we should continue with what we were doing. Friday came and no change, so we called All Creatures. They squeezed us into their busy schedule, and were quickly able to find a hickory nut lodged in our dog's intestines. They were able to do surgery and removed the whole nut and part of his intestine, and we were able to pick him up this morning. Our dog would not have made it thru the weekend. Thank God for All Creatures!
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September 2021 by Theresa Tuffner Boid
I just wanted to express how amazing this facility is! They have always been easy to work with and able to get us in within a timely manner. Yesterday I had to put my best friend to rest and they made the process as easy as they could. From the front receptionist, to the vet tech, to the vet- they were there for me, cried with me, loved on my baby as she left this world! Seriously the most compassionate people I have dealt with and these people truly are here for the animals!
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September 2021 by Savannah Barker
All Creatures is the best veterinarian hospital I’ve taken my pets to. They are always so unbelievably kind to me and my pets and make sure to do the right thing for the well-being of my fur babies! So thankful for this animal hospital
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July 2021 by Shawn Schnoor
I took my dog in for a Hematoma in ear. They lanced and drained it, then told me they elected to not do stitches because he would "dig at it for a week" and elected not to put any bandage on it because "he'd probably get it off anyway."
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April 2021 by Tamme S.
I can't say enough good things about All Creatures and Dr. Smith. They take excellent care of my cats and go above and beyond to keep them healthy and comfortable as they reach senior pet status.
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February 2021 by Brooke Robinson
I'm on vacation here and my puppy pug got into an entire pack of trident gum. It was after hours but there was a woman(I was so freaked out I dont remember her name) but she walked me through what to do. I called her many times and she was so calm, and she was so kind when I called to tell her the news my dog finally threw up! Where I'm from we dont get kindness and service like this!!! This place was fantastic!
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January 2021 by joey f.
The office manager Robin should not be allowed to run this business. Unless Dr Conner wants his reputation and business run into the ground further. I have recorded phone calls where she is only making excuses and blaming me for their vets mistakes. Just because this particular vet is no longer working there doesn't mean you aren't responsible for their mis-information. YOU, at "All Creatures" are still accountable! Also, making up lies to try and get out of things only fuels my fire! I was quoted a particular price to spay my rabbits and cancelled because it was so expensive. Then I find out that instead of having two female rabbits, PER THEIR VET THAT IS NO LONGER WORKING HERE ! That one is a male! I quickly got him fixed but it was too late. Two weeks later.. We have babies. Robin proceeded to tell me if I wouldn't have cancelled my appointment that this would never have happened. I'm infuriated! None of this would have happened if you had sexed my rabbits properly and cared more for the animals than you do your pocket books! Now the price has miraculously bumped from $289 (already outrageous) to $390!??! Are you Fng kidding me?! She refused to honor the pricing that the front desk girl gave me. And also refused to help with pricing on the babies that I now have to get fixed due to their error! AND... this uneducated woman tried to tell me that spaying and neutering rabbits isn't common. Which is an absolute falsehood! She's ignorant and clearly knows nothing about rabbits or their proper care! I had to explain to her why females needed spayed due to getting cancer and dying too young unless their female organs are removed. There are many house rabbit forums out there with people having no issues getting their buns fixed and at reasonable and affordable prices. I also took my horse here over a year ago for a teeth float and some gal did it wrong and I had to have it redone elsewhere! Don't EVER listen to a vet that tells you they can't float your horses teeth in one sitting that they get too hot. Host so they can have you come back and charge you again to finish.. all you do is simply wait for the teeth to cool and proceed! This was a no brainier for my vet in Harrison. Thankfully All Creatures didn't put up a fuss when I requested a refund and told them what the Harrison vet said. All Creatures have also made billing errors on my account and charged me incorrectly for things that I never received, etc. It took over two months to get that fixed. My advice to this piss poor establishment: Instead of arguing and trying to make an excuse for EVERYTHING people are complaining to you about.. You should take ownership and do something to fix the issue(s) and keep your customers! Instead, you have pissed me off to the point of no return and NEGATIVE reviews are very impactful. SHAME ON YOU, ROBIN.. And shame on Dr Conner for keeping you on his staff..
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August 2020 by Brooke McKee
I'm on vacation here and my puppy pug got into an entire pack of trident gum. It was after hours but there was a woman(I was so freaked out I dont remember her name) but she walked me through what to do. I called her many times and she was so calm, and she was so kind when I called to tell her the news my dog finally threw up! Where I'm from we dont get kindness and service like this!!! This place was fantastic!
