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October 2024 by Emily Tullos
Hands down ABSOLUTELY THE BEST VETS FROM MOUNTAIN TO MEMPHIS!!!! LOVE LOVE LOVE THEM AND TRAVEL 4 HOURS AWAY TO BRING ALL 4 OF MY BABIES TO THEM. DONT TRUST ANYONE ELSE
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October 2024 by Tod E
I've been taking my pets to Baxter County Animal Clinic for years. They are the best vet in Mountain Home! The staff is always nice, friendly, and courteous.
My dog(s) are large and we all fit well in their treatment rooms.
Doc Sarah is always professional and empathetic in her treatment of my dog(s).
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August 2024 by keith terschluse
If you need a vet when you are away from home this is the place to go. They got us in within 30min of calling and within the hour our beloved Ella was in emergency surgery on a Friday afternoon while we were camping at Panther Bay. They all are very professional and courteous and now our Ella is back to her normal self even at 16yrs of age. Thank you so much Dr. Cranfill and Bater County Animal Clinic
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July 2024 by Jeanine Brown
Professional and helpful. Dog is comfortable with Dr. Cranfield.
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July 2024 by Aaron Tullos
We took our 3 dogs in at the same time and wasn't any trouble at all. Great staff very friendly people and wonderful with the dogs. Very informative on the issues we have and was able to get a solution to make them well. I definitely recommend bringing your family pets here. Thank you guys
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July 2024 by L H
The price was very reasonable.
The veterinarian was very knowledgeable and friendly.
The only issue was they forgot we were waiting in the exam room after the visit. We waited on the meds over an hour in the exam room before the tech came back and remembered we were still there.
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July 2024 by LWood
Wonderful animal clinic with excellent staff.
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July 2024 by Luke Thrasher
We were in town from Little Rock & my baby got in a dog fight with a neighbors dog. They did every thing super quick and very reasonably priced. I really appreciate it.
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May 2024 by patrice couche
Treated my dog so well.
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May 2024 by T K
Completely Disrespectful and would never recommend. 800$ spent for them to be rude and show no compassion at all.
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May 2024 by Anthony Courtney
Very rude and miss read the x-ray and didn't properly look over him after serious trauma and told my girlfriend our puppy would be okay and he is beyond okay. They back tracked on the second visit didn't explain or try to comfort her. I would never recommend and will have my lawyer and several others look into and investigate. Can't even get them to send the records asap to my vet to get help.
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March 2024 by Joey Forbus
First off...Dr Shed hit my puppy with the door not once but TWICE as she entered the exam room. (the rooms are super small..so maybe they should change the doors to open out instead of in) I'm sure this happens to everyone that visits this clinic.
I also had my black and tan coonhound with me to have her anal glands expressed. I wanted to be taught so I could do it at home. her response "I have yet to see a pet owner become successful at it, plus it's pretty gross." (lady, get off your high horse and stop being so darn presumptuous) She has no idea who I am, what my experiences are or what I'm capable of handling!
Her assistant also pulled on my coonhounds leash... choking and even tried dragging her.. this is completely unacceptable! I yanked the leash from her hand and was appalled that I had to tell her not to do what she was doing.
Back to my puppy: She gave him his last puppy combo vaccine and his first rabies shot.. SHE MADE HIM WHIMPER AND CRY OUT BOTH TIMES!! He's never felt discomfort or made a peep with his other rounds of shots! Mind you she labeled the combo vaccine "the parvo shot" and I corrected her and she popped back with "simplified" (this isn't a simple thing. I need to know you are giving my fur baby the proper vaccines.. this is supposed to be his last round of combination puppy shots..your clients deserve to know in detail what they and their pets are getting.. not your "simplified" lazy& abbreviated version)
She right off the bat insulted me and my puppy by saying she didn't understand the whole doodle craze, and why couldn't people just leave it at standard poodles like HER dog. (REALLY?! this is how you start your relationship with a NEW client?)
She then proceeded to ask me if I planned on keeping my male puppy intact and I said possibly..bc he's such a rare color and exceptional breed (whoodle) his stud fee can range from 1k to 2k. She offered unsolicited advice..."well, you better make sure the dogs are all health tested for burcellosis (stds) etc. I told her my dog came from a VERY reputable breeder (not from this area) and she would be arranging the pairings with healthy potential breeders that are most definitely health tested including burcellosis. She said not to count on the breeder doing that testing bc SHE highly doubted they did. That most didn't (AT THIS POINT I AM HAVING TROUBLE NOT GOING OFF ON HER..BUT HAVE DECIDED WE WILL NEVER DARKEN THIS VETS DOOR AGAIN AND WE NEED TO MAKE A VERY QUICK EXIT)
she gave me a hard time about my other dogs records that weren't transferred over completely..
and trying to push for an exam but I declined several times...
They also have glade plug-in air fresheners throughout the clinic, which is well known to be toxic to humans and
pets.
I decided to make it known publicly so others can make an informed decision on bringing their beloved pets to the likes of her.
Dr. Shed, you have no bedside manner. You are rude, condescending, presumptuous, and overall, a toxic human being that will never see me or my angel fur babies again.
In response to vets reply: I did not EVER say I had a similar experience with ANY other vet. BC I have not..and thank God for that.. I said I was frustrated with my records not being sent over in a timely fashion in time for my visit... that I've had issues with two different offices releasing said rexords..I called ahead to make sure that process went smoothly and that still didn't happen...unfortunately.. it would've been nice if you owned up to your mistakes and sincerely apologized for them instead of saying your sorry I felt a certain way.. I'll be calling to give you my main vets info to send paperwork to.
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March 2024 by joey f.
First off...Dr Shed hit my puppy with the door not once but TWICE as she entered the exam room. (The rooms are super small..so maybe they should change the doors to open out instead of in) I'm sure this happens to everyone that visits this clinic. I also had my black and tan coonhound with me to have her anal glands expressed. I wanted to be taught so I could do it at home. her response "I have yet to see a pet owner become successful at it, plus it's pretty gross." (lady, get off your high horse and stop being so darn presumptuous) She has no idea who I am, what my experiences are, and what I'm capable of handling! Her assistant also pulled on my coonhounds leash, choked her, and even tried dragging her.. this is completely unacceptable! I yanked the leash from her hand and was appalled that I had to tell her not to do what she was doing. Back to my puppy: She gave him his last puppy combo vaccine and his first rabies shot.. SHE MADE HIM WHIMPER AND CRY OUT BOTH TIMES!! He's never felt discomfort or made a peep with his other rounds of shots! Mind you, she labeled the combo vaccine "the parvo shot," and I corrected her, and she popped back with "simplified" (this isn't a simple thing. I need to know you are giving my fur baby the proper vaccines.. this is supposed to be his last round of combination puppy shots. Your clients deserve to know in detail what they and their pets are getting.. not your "simplified" lazy& abbreviated version) She, right off the bat, insulted me and my puppy by saying she didn't understand the whole doodle craze, and why couldn't people just leave it at standard poodles like HER dog. (REALLY?! this is how you start your relationship with a NEW client?) She then proceeded to ask me if I planned on keeping my male puppy intact and I said possibly..bc he's such a rare color and exceptional breed (whoodle) his stud fee can range from 1k to 2k. She offered unsolicited advice..."Well, you better make sure the dogs are all health tested for burcellosis (stds), etc. I told her my dog came from a VERY reputable breeder (not from this area), and she would be arranging the pairings with healthy potential breeders that are most definitely health tested, including burcellosis. She said not to count on the breeder doing that testing bc SHE highly doubted they did. That most didn't (AT THIS POINT I AM HAVING TROUBLE NOT GOING OFF ON HER.. BUT HAVE DECIDED WE WILL NEVER DARKEN THIS VETS DOOR AGAIN AND WE NEED TO MAKE A VERY QUICK EXIT) she gave me a hard time about my other dogs records that weren't transferred over completely.. and kept trying to push for an exam, but I declined several times... I decided to make this horrific experience known publicly so others can make an informed decision on bringing their beloved pets to the likes of her. Dr. Shed, you have no bedside manner. You are rude, condescending, presumptuous, and overall, a toxic human being that will never see me or my angel fur babies again.
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March 2024 by JoJo Kover
Nice place very professional took great care of my kitt3n
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February 2024 by Mickey Lipe
Great people very friendly great with our pets highly recommended
