I have used this bank out of convenience. Although the staff are really nice they are completely unhelpful. I can't decide if this is lack of training work people that just don't want to work.
March 2022
They were nice. They were grossly understaffed. They charged me SEVEN (7) dollars to cash a check from an account holder because I didn't have an account. Well, now they know why. I will stick with Simmons.
September 2017
Friendly service, took care of my requirements without any hassles.