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November 2023 by Juan Hattabaugh
I just wanted to say how pleasing my visit at the Lowell Vapor Maven was. The staff was very welcoming, answered all my questions and was very knowledgeable about their products. I will definitely be back. Keep up the good work!
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November 2023 by Malcolm Jackson
I did not feel very welcome. It was a very get in, what do you want, get out situation. There was no recommendations made. Only "thats trash" "not good". Zero effort was made to upsell or help me find something. It seemed like one person knew the product and everyone else was new. They do have a large selection of products but i would not come back.
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November 2023 by Michele Dunn
My husband and I have been coming here for years but today will be the last day I ever step foot in a vapor maven again… I asked if they had any deals the person working was very rude and then I took a picture to send my husband to see if he wanted a vape and he got very rude again yelling at me that I can’t take pictures lol that’s fine you just lost a customer!!!!
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June 2023 by Scott Gaines
Great selection, friendly staff.
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June 2023 by Jimmy Henson
Found a new brand vap really good. Cheaper then what I normally pay.
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April 2023 by Helena Amber Patterson
Normally I have a great experience with vapor maven. I typically visit other locations as the Lowell location is farther from my house. I've been to the Lowell location several times as well especially while I'm working. Today however I had a poor experience with an associate's name was autumn. I don't ever write reviews on places unless it's a good experience but she was so cold and unwelcoming. Her customer service skills were not up to par. I was obviously a new customer in her eyes and every step of the way she made me feel like I was stupid. When I customer that she'd already served previously came in she was warm and welcoming and helpful to them. She continued to treat me like I was stupid and made part of my transaction harder. I was on my lunch break at work and really just needed a quick vape I tried to tell her that the vape that she sold me was at working and she made little comments about how I was supposed to wait to try and use it. I read it and I had waited but I waited even longer just to show her that the vape was broken she finally did do the return but you step of the way she's made me feel stupid I will not be returning to that location
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January 2023 by CocaColaHolic
Cooper was an awesome sales person. He was extremely helpful, definitely went above and beyond to ensure we were 1,000% satisfied. He had an awesome attitude as was extremely customer service oriented. Highly recommend coming here for all your vape needs!They had a great disposable vape selection! Check this place out.
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January 2023 by Austin L.
You know, I feel silly leaving a review for a vape store. But truth be told, Cooper left such a great experience in my mind I feel like I have to. We went for disposables, and they had a decently large selection available. But thats not what impressed me, it was his ability to take the time, figure out what I like and make recommendations based on experience with vapes and not things hes heard about vapes. When I bought 2 devices I knew instantly one was not hitting correctly, he said look it happens lets try a new one. This sounds silly but I buy a lot of disposables and they dont care if it sucks, if it doesn't work, or has issues. This location does, and their employees care. Never felt special shopping for a vape. Thank you cooper for a oddly fantastic experience
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December 2022 by megan cooper
The owner of this place is horrible will fire staff over the dumbest things, Very rude to his staff. I know someone who got fired from this location just because of a rumor someone started. Didn't give him a chance to explain his self or anything just told him to leave. The system is very broken always overcharging people, Variety is not that good. Would not come here again, Fired the best people and kept the ones who are not that great. Super sad !
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November 2022 by Heather Bartlett
Usually has what I need in stock, but there's new employees constantly and none of them ever really know anything about disposable vapes, coils for my mod tank, and they forget to use my military discount a lot. BUT! I travel non stop for work and from coast to coast, there is no better vapor store then Vapor Maven. I promise
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November 2022 by Jeremy Wells
I'm not sure of the guys name that helped me, but he had long dark hair and facial hair. Anyway, he was very friendly and helpful. I had no idea there were two different types of pods for my vape. I was having issues with the one I was using. He informed me of the second option and said he had good reviews from other users. Definitely the right choice for me as well. Thanks for your help!
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November 2022 by Patrick Forseth
Keep trying to use them since they’re close, but prices are always wrong. You don’t know unless you realize it at the register. This is the 3rd time, so it’s best to just drive to the next place.
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November 2022 by Blake Sullivan
Wolfgang was very helpful in assisting me in buying my new vape. I had some trouble at other vape shops with the sales associate having zero knowledge on the products but, Wolfgang went above and beyond. I highly recommend this vape shop!!!!
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November 2021 by Rachael Krasnesky
Really nice selection of glass and vapes. The guy who helped me, Cooper, was very knowledgeable and helped me find exactly what I was looking for. Will definitely be back.
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November 2021 by Ashliegh Weaver
Cooper at this Vaper Maven location was absolutely amazing!!! He spent about 30-45mins with us answering every single question we had!!! And if he didn't know the answer he looked it up and got it for us to make sure we had all the knowledge we could get!!! I will be coming back to this specific location just because of how helpful, friendly, and patient he was!!! They have a big selection to choose from. Definitely recommend visiting this store!!!!
