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July 2024 by Bobbi Lawler
Friendly and professional personnel. Go out of their way to find the parts needed.
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June 2024 by Donna McKittrick
Very courteous, pleasant staff willing to help. Thanks to all of them who are willing to go above and beyond with the service they provide!
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April 2024 by Randal j Rhoades jr
Great service and very professional staff. I gave them only 3 stars because their prices use to be great but all three auto zones, advanced auto and O'Reilly are all stupid on their prices that's why a loto of people buy almost everything online.
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February 2024 by Norman Cline
They got quality parts always got what I needed
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February 2024 by Carlos Martinez
Best experience ever
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February 2024 by Deannie meloche
Great service. Very kind employees. One of the guys installed my rear light bulb on my jeep within minutes.
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January 2024 by B Henriques (BOH)
Very friendly staff. Helps when one needs advice and help
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December 2023 by B Henriques
Very friendly staff. Helps when one needs advice and help
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December 2023 by Lizzy
The manager Scott was very disrespectful and it was a horrible experience
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November 2023 by Sarah Coleman
Although the sensor codes were bizarre and the lady did not know them, she was prompt, personable, and knowledgeable. I wish I had gotten her name.
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November 2023 by Aaron Souvanno
twice i came from another store to pickup a paid item but store didn’t have product and customer service isn’t that great
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October 2023 by Darlene Parsons
I had a dead battery and went there to get it replaced. Juan was super helpful in picking the one I needed, and he put it in. He seemed genuinely happy to help me even though it was raining. He even went the extra mile by putting a battery backup in the car so I wouldn't lose all my programming. Yes, I know that they are supposed to install the battery, but his attitude was wonderful. He even took the time to explain how to clean the posts and why it's so important in my car to make sure they are always clean.
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September 2023 by Mickey B.
When you're needing parts, go see Mrs J. She's always so helpful when I'm looking for solutions to complicated problems. Always quick to supply me with the parts I need, when I need it! I'm very thankful!
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August 2023 by Kari Phipps
I went in to get tool. SO I COULD replace brake light bulb. Man Cary was very kind and treated me with respect. I told him I tried to replace the bulb but did not have the right size tool and did not see on the shelf. He asked if he could see my truck wheeled out the tools he had a d we fixed it together. He then showed me the size I would need order and was out the door in less than 15 mins with it done. He went more than the extra mile and it's 100 degrees. Thank you.! Will always come back here for future tools.
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August 2023 by Casey Wilson
My parents used to choose this specific store out of anywhere else, but I guess we are just going to be looking for another store now! My father recently had some paint matched for my car. The man was off with his color. The finish is not right at all. You can clearly tell it’s the wrong paint. Well he promised my father that if it was wrong they would rematch it. Well guess what every single manager and worker in the store is absolutely worthless. The company itself is worthless. They won’t honor that they matched the color wrong. They are now ignoring my fathers calls. Well, everyone I meet im going to be sure to mention that their workers are absolutely useless and that if they want to shop oriellys pick the Bentonville store. Any other store than the Lowell oriellys. It’s a waste of time. They aren’t helpful. They lie. Then they ignore you even though THEY made a mistake. They must’ve forgot they are responsible for their workers mistakes! Terrible place. Never going back.
