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October 2023 by Todd Smith
As others have said Brian called me back quickly. I ended up taking my work to him to have him fix my issue. That is were the good ended. As I was telling him what was going wrong he cut he off and informed me that he was the technician and I was not. Okay. I was only trying to tell him what the problem was and what I had previously done to try and fix the issue. He then cut me off again and said he knew all about the issue and knew what needed to be done. Honestly, I was floored by how rude and condescending he was. Who treats a customer that way? I run a business and I would never dream of talking to a customer the way he talked to me, and apparently talks to other customers. His rates are cheap, but be prepared to be belittled and verbally abused if you choose to have him work on your stuff.
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October 2022 by Gene Clay
Had a generator installed in my 5th wheel but first he had to get generator running and it runs like a new one. Would highly recommend him to do any work on your rv. He did what he said and delivered when he said at a very reasonable price
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June 2022 by EC Forbes
Brian fixed my furnace vibration, adjusted stabilizer jacks, adjusted awning, checked slide seals and installed a soft start as well as a new module on the airconditioner. All done in a timely professional manner as well and at a fare price. I had no issues as described by some of the other reviewers. Will definitely be using again when needed.EC ForbesService: Air conditioning
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May 2022 by Matthew Bagley
Experience started great, but ended poorly. Bryan seems nice and returned my call quickly. I asked for an estimate of my RV for hail damage. He looked at two sides and forgot the other two. Asked to redo the estimate and told him we wouldn’t be repairing, but would be selling as-is. We talked about this several times. He completed the estimate, but submitted to my insurance that he’d be completing repairs. They sent a check to him and he tried to call me and manipulate me into using him for repairs. We’re now 4 weeks into this and I had to have the insurance company cancel his check. He called me upset, accused me of insurance fraud, and hung up on me. I never got the chance to try to present the truth he’d been refusing to hear up to that point. Disappointing.
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March 2022 by Todd Mcclain
Horrible customer service. Was trying to get information on removing my furnace to take it in to get it diagnosed. Was rudely interrupted by the man on the phone. Very disrespectful and would never recommend.
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November 2021 by Randal Rhoades
Listen to what you need and tries his best to help
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September 2021 by Robert Pangburn
Called this repair shop and nobody answer. I got a message to leave a note so I did. In the meantime I made an appointment with someone else because I need to get the work done as soon as possible. the owner called me back later in the day. I told him I already made an appointment with someone else. He said I see you are just wasting time and calling around and then rudely hung up. Not the way in my opinion to act. He lost out by not answering the phone. If he acts this way on the phone, how does he act face to face? I will never take work to this person or recommend him to anyone.
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September 2021 by Karen Ferrier
He's very stuck on himself. I asked him if he could put a max air fan on my van. He acted like that was sooo below his professional ism. Sorry for him, van boom on YouTube is going gang busters, so many converting vans into rvs. Hes missing a great opportunity to cash in on this new industry
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August 2021 by Tim Bachmann
This is a great place to take your RV for repairs. Brian is a super guy, reasonable on his prices, and always fixes your problems.
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July 2021 by Yancey Price
I called this guy on Sunday, hoping he was a 24/7 service. I didnt leave a message.. I called again on Monday hoping to catch him.. He called me back and left a rude message stating " Why would you call me on Sunday and not leave a message and call 2 more time... I am not the guy that can help you.. Take it back to the dealer " He never talked to me at all.
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June 2021 by David Christian
Brian is awesome! Great work, done in a timely manner. Straight shooter and VERY helpful. I brought him a pretty complicated issue and he fixed it, no problem. He even took time to show me what had caused the problem and took extra time to help me correct my hook up.
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November 2020 by Jes Stumpf
Exceptional service, wonderful personality and truly caring individual!
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October 2020 by Jes S.
Brian is very professional and knowledgeable. He got me in quickly, as I was on the road traveling when I had a leak in my toilet. He explained to me how it worked, what went wrong and was very willing to share some tricks of the trade with me as a newbie RVer. I would highly recommend Brian and intend to stop by for any RV repair work when I'm traveling between Vermont and Texas for years to come. Not only did he save the day, he also made it an enjoyable and stress free experience for myself and my young daughter who was traveling with me. That kind of service and care is truly genuine with this man. Words can not describe how appreciative I am.
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August 2020 by Hillary Crane
My wife and I pass by this shop often and need some work done to our camper so we decided to stop and see about getting a quote and/or seeing if this place could take care myof our needs. No sooner than my wife gets out of the vehicle, the guy says all i do is make appointments and I don't have one for you. That is not how you get business.
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August 2020 by Debra Parham
I received very good mechanic work there. The mechanic was a little bit contrary and hard to work with but the work was successfully completed and I was very appreciative of that.
