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June 2024 by Keyota Adams
Customer service is horrible. They are very understaffed and have really gone down over the past few years.i drive 20 minutes twice to get my prescription only to see long line and then be told they only have 1 pharmacist. I called today. I stayed on hold for 28 minutes, once when they answered they keep putting me back on hold. Someone answered, placed the phone down (I could hear them talking) then sent me a recording saying they were experiencing technicals. I stayed on the phone a total of 45 minutes. Try somewhere else for better service.
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June 2024 by Zoey Fotioo
Most ridiculous pharmacy in Little Rock. Highly recommend going across the street to The Pharmacy at Wellington.
Unfortunately I have ONE medication I cannot get filled anywhere but Walgreens and am forced to deal with incompetence in the highest degree every month.
June 1st (Saturday) I come in to get the same one month prescription filled. The one medication I am forced to get filled here.
They tell me they only have (5) but I can get those then come back Monday for the other 25. I say okay. And come back Monday.
Then Monday, all of the sudden, it's an issue because it hasn't been (5) days, so I am getting the remainder "too early". Yet not only did they tell me to come back Monday, if they had stock I would have left with 30 Saturday.
I come back on Monday the 10th, and they still don't have them ready. Can't even find where they owe them to me. This pharmacy and the people working here are rude, ridiculous and overall just completely suck at their job.
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May 2024 by Rachele Dunn
Very rude and unprofessional. I would never buy from this store ever again.
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May 2024 by Tanveer Hussain
Ok like all others
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May 2024 by Bonnie Fischer
Walgreens regularly makes mistakes in notification. The workers at this pharmacy must be treated poorly or understaffed because they are always unhappy and not friendly. See different people almost every time so there must be big turnover of employees.
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May 2024 by Tiffany Miles
Store opens at 7 am. Arrived at 7:30 am and another customer was present. Door was locked and key in door (inside). Called management several times, with no response.
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April 2024 by Leigha Lynch
The lady working at 7:20 on Sunday April 7th with the piercings was incredibly unprofessional. She left the front unattended for several minutes and allowed a customer who walked in after me to cut the line that I was waiting in.
She’s also lazy and her eyes and demeanor make me believe she was high. Didn’t even give me my receipt.
She was incredibly rude as well.
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April 2024 by Megan S
Called my prescription in & they said it would be ready when I got there. When I got there, they said it would take 5-10 minutes and to come back. Came back 20 minutes later & they said it wouldn’t be ready until tomorrow. Got an email 2 minutes later that my prescription was filled, but that they were closed for the day.
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January 2024 by Jeff Pickels
Always good service and prices at this Chenal location. This is my primary drug store. I love it.
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December 2023 by Nicole T.
Worst Walgreens I have encountered. Lady tells me I have five minutes before closing. Fine. But as I near the counter for checkout she is telling her coworker what is taking her so long then asks if I need help store and that store is closed- we said it when you walked in. First of all I am in the store and as long as I am in here before closing I can shop. Then goes on to say '"she said it was closing Five minutes when you came in! Hmph! I let her ring up the items then told her I didn't need any of them. What horrible service. Do better. I am calling corporate to let them know this is how their employees act. Rude
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November 2023 by Lazaro Bueno
Terrible Customer service in the pharmacy! literally act like rude zombis! Stay away!
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October 2023 by Brian Owens
Pharmacy used to provide good service and now it is horrible.
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September 2023 by Garrick S
Worst walgreens location I've ever been to. They either close early or open late multiple times a month, they change their pharmacy hours constantly, and their customer service is terrible. Never more than 1 employee working at a time and they don't restock regularly
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September 2023 by Eric Harden
Has been closed 2 days now with a sign that says no power but lights are on we had a school project we sent pictures to be printed at.
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September 2023 by Jasmine Chandler
Pharmacy staff is extremely rude and not helpful. They made me so upset that i cried. They did not care nor try to fix their mess up. Will never return to this location.
