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July 2024 by ALex Jal
Very bad
There's no customer service they don't respect the people time
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June 2023 by Terran Protoss (Justme)
I lost my card at a parking lot so I have to come to this branch late in the afternoon to secure a replacement. The teller was nice and very helpful. He was able to generate a replacement card for me in less than 25 minutes from the time I got into the bank. It is good that I was able to put on hold the use of the card online within the same hour I realized I lost the card. This branch is nice since it is open beyond 5pm.
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May 2023 by Leander Earls
Black people stay away from this Bank and any Simmons Bank for that matter...and be aware about making any complaints against this Bank or any Employee...if you do, the Mexican Bank Manger will have your bank account Closed....I'm thinking it had a lot to do with my being Black. Also. ..Simmons over charge way too much for over draft and blanace protection fees...36 dollars.....that's twice as much as some other banks....this bank is not a good place for people to bank at anymore. ..my best advice is get your money and move out...you'll save lots of money on banking fees that's for sure....Spread the word, do not do business with Simmons Bank.
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October 2022 by Austin Ingle
Had to close out an old debit card and get a new one, Mrs Mary Washington was super helpful! She then went above and beyond and helped me get back into my online banking which I had locked myself out of for a year. I sure hope that Simmons bank treasures Mrs Washington!
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July 2022 by ALaa Jaljoly
customers service is really bad
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May 2022 by Nancy Chaney Chiaro
They do not answer the phone. I’ve called 5 times in 2 days and was on hold so long I just had to hang up!
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December 2021 by Vanessa Hernandez
Daniel does not know how to provide good customer service. Mrs. Mary does does a much better job! I only go to see Mrs.Mary
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July 2021 by Daisha McCuien
Wouldn’t recommend to speak to jazmine or Daniel. Least but any help at their facility.
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July 2021 by Dai McCuien
Not satisfied with my customer experience. Needs more tellers.
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March 2021 by Joe Griffith
Quite possibly the slowest drive through I’ve ever been to. Avoid at all costs.
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December 2019 by Teresa Willams
Too slow took forever in the drive thru
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July 2019 by Mike Howard
Great folks! Always pleasant to deal with!
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February 2018 by Jairo Smith Larios
Always the best
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September 2017 by M.Catherine McDonald
My family banking, from my home town was great. I'm looking forward to a much better banking experience.
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September 2017 by xtopher
Easy in and out using drive-thru.
