Rack Room Shoes has been a reliable footwear retailer for over 95 years, offering quality shoes for men, women, and children at great prices. Customers appreciate the wide selection of styles and sizes, featuring both well-known brands and exclusive options in athletic, comfort, dress, and casual shoes. The staff is friendly and helpful, allowing shoppers to browse without feeling pressured. However, some customers have expressed frustration with outdated sale signs that led to confusion at checkout. Several reviews highlighted the importance of keeping signage current to avoid disappointing experiences. On a positive note, specific employees have received praise for their exceptional customer service, with one mentioning how a staff member's positive energy significantly brightened their day. Overall, while there are areas for improvement, Rack Room Shoes continues to be a popular choice for families seeking affordable footwear options.
Lots of shoes and good prices. Friendly staff and ready and willing to assist
July 2024
Love this store! These shoes were 10$ off. They have amazing brands at great prices. They carry some Birkenstock clogs, Cole Haan men’s shoes cheaper than the Cole Haan outlet store. The selection is hit and miss on these brands. I’ll definitely be checking this store out in the future.
August 2023
LaToya the truth. Store was real busy and she helped me hunt down a shoe that was put in the wrong place. She needs a raise!
