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January 2024 by Angela Grimes
Organized and clean. Good selection of products. I think a face-lift would really give this place new life.
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January 2024 by Cat Lady
Tons of options for whatever type of pet product you need. Some items overpriced, in my opinion (like cardboard cat scratching blocks), but overall clean and well-stacked store.
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January 2024 by Parker May
Great place
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January 2024 by Lucy G-Williams
Love it
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January 2024 by Ben Lorenzen
Got 1 cat 4 hamsters 3 fish and a load of supplies here and practically every time it was amazing
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December 2023 by Shannon Taylor
My Furbaby loves to go to PetSmart and shop for all of his goodies!
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December 2023 by Kilwana Nash
Great service
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December 2023 by Margarita Paz
They have service in Spanish
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December 2023 by donna rothell
Nice store, but don't appreciate the grouchy older register man. He's rude & short with me everytime I see him there. :(
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December 2023 by Schwibley
Very clean cute costumes reasonable prices
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November 2023 by Mochi P.
I normally have a quick in and out but the last few months I don't want to go at ALL. There is one particular clerk extremely pushy about the rewards system that I did not want to be apart of and joined at their extreme insistence and condemnation that I wasn't saving "$3.00" on a $160 purchase. They has pressured me the last 5 times I've gone even though I politely said no thank you and I'm not interested but will go on and on and on about the rewards. I try to not shop here and buy my dog food at target where I actually receive $5-25 back regularly for dog food purchasing. Today, my dog food bag got caught on the cart and they kept saying "you did this" in various ways and pressured me to take a taped bag of busted food which had spilled more than a cup and a full bag is priced at $79.99 in store. I also told them I did not want my receipt and they insisted I take it. I go here for my pets subscription wet food but will try to be ordering it online elsewhere because I'm so annoyed at this experience. I understand needing to push sales and rewards but it would be great if they would be respectful when I declined or to not make a genuine accident my fault. I've never ripped a bag of food before even at home, I can't open it without scissors. I also offered to clean it up myself because I initially felt bad about the inconvenience until it was met with disdain, hostility and pressuring to sign up For something I didn't want.
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November 2023 by Monique Westq
Hello. I went here looking to purchase a new pet. I wandered around the store for a bit until I found a worker. She was busy with another customer. So I waited for her to finish with them for a few minutes. She did not acknowledge me or let me at all. When she was done she just walked away. I went to the cash register hoping to find help there. People saw me waiting but did not speak. I decided to just stand at the door to see if anyone would help. There was no line they just did idle task as I stoood at the door. I noticed another lady looking just as confused as me. I asked her if anyone had helped her she said no. And before you ask yes me and the other unhelped customer are. And the customers who were helped and the workers are not.
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November 2023 by Elizabeth Silverstein
I was super confused and dismayed to see the dog trainer walking around a dog in BOTH an e-collar and a prong collar. Previously, I'd seen her with a dog in a prong collar. Petmart claims to only train with positive reinforcement, which is certainly not prongs or e-collars. When I called and spoke with the manager, she explained that the dog was the trainer's personal dog and they only trained with clickers in class. It is absolutely perplexing that the trainer would be allowed to show off different methods in the store, even if only clickers are used in class.
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November 2023 by Charlotte Potts
So hard to find someone who’s knowledgeable about the food options. Tried to get help but just had to do my best with google and food ingredients and what would be best choices when avoiding certain things.
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November 2023 by Tom Wilson
These guys are always incredible to deal with. And typically have what I need. If not, they accommodate in a timely fashion.
